About this role
Customer Support Executive ( Voice & Chat Process) Work From Home We are looking for enthusiastic and customer-focused professionals to join our support team.
🏠 Location: Work From Home 💼 Experience: 1–3 Years 🗣️ Language: Hindi and English (Mandatory)
Key Responsibilities: • Handle customer queries through Voice & Chat support • Provide timely and accurate resolutions to customer concerns • Troubleshoot basic technical issues and guide users effectively • Escalate complex issues to the relevant teams when required • Ensure high customer satisfaction and service quality
Requirements: ✔️ 1–3 years of experience in Customer Support / Voice Process / Chat Support ✔️ Strong communication skills (spoken and written) ✔️ Good technical aptitude and troubleshooting skills ✔️ Customer-first approach with excellent problem-solving abilities ✔️ Stable internet connection and work-from-home setup