Manager - Technology and Data

About Saturday Art Class (SArC):
At Saturday Art Class (SArC), we believe that every child deserves the tools to imagine, express, and grow. Saturday Art Class is a non-profit organization that provides visual arts and social-emotional learning (SEL) education to children from low-income communities in India. By creating safe spaces for students to express themselves, we help them build essential skills to thrive during their formative years. Since 2016, our programs have directly impacted 190000+ students till date. SArC’s journey has been powered by educators, artists, learners, and changemakers who believe in the transformative power of art. Join us as we continue to make creativity a right, not a privilege, for every child, everywhere.
About Manager -Technology and Data: The Manager - Technology and Data will lead SArC’s technology strategy, product management, data systems and analytics. The Manager will own SArC’s WhatsApp-based learning chatbot, strengthen data management and reporting systems, and develop dashboards that help teams track progress and generate actionable insights.
Roles and responsibilities:
1. Technology systems and strategy
- Develop and implement SArC’s technology roadmap, aligned with organisational priorities and program needs.
- Identify opportunities to improve workflows, automate processes and integrate existing platforms.
- Evaluate and manage technology tools, vendors, integrations and data systems.
- Establish standards for system documentation, data security, access management and maintenance.
- Explore emerging technologies, including AI, to address organisational needs and improve efficiency.
- Lead and mentor the Product team, setting priorities and building a culture of ownership and continuous improvement.

2. State Program Technology and Integration:
- Work closely with state program teams to identify technology needs and support implementation across government education systems.
- Understand existing state technology platforms, portals and reporting systems, and identify innovative opportunities to work with or integrate SArC’s solutions into these systems.
- Coordinate with government stakeholders and technology partners on platform access, data-sharing protocols, integration requirements and implementation processes.
- Support teams in adopting technology-enabled processes that can be sustained by government systems and personnel.

3. Product Management
- Own the vision, roadmap and continuous improvement of our WhatsApp-based learning bot.
- Use user research, educator feedback and engagement data to improve product experience and adoption.
- Work with M&E, Program and Curriculum teams to design relevant nudges and conversations with the users
- Manage product priorities, development cycles, testing, releases and vendor relationships.
- Ensure products are reliable, accessible and responsive to users’ needs.

4. Data Management and Analytics
- Strengthen systems for collecting, organising, validating and managing program and organisational data.
- Build and maintain dashboards using Looker Studio or similar tools to track program implementation, educator engagement and product performance.
- Analyse data using SQL, BigQuery or similar tools to identify trends, gaps and opportunities.
- Translate data into actionable insights for leadership, program teams and partners.
- Collaborate across Curriculum, Research and Impact, Partnerships and Operations teams to build clear visibility into data and decision-making.
5. Advocacy and Outreach:
- Act as the internal champion for product innovation by sharing learnings and best practices, and by building a culture of experimentation across teams.
- Represent Saturday Art Class in external forums such as conferences, fellowships, and product showcases, positioning the organisation as a thought leader in EdTech and arts-based SEL.
- Identify and apply to relevant fellowships, learning cohorts, and funding opportunities in the EdTech or impact space, and encourage the team to engage in similar opportunities.
- Build relationships with peer organisations, technology partners, and the wider ecosystem to strengthen the product's reach and credibility.

Qualifications and Experience:
- 6–8 years of experience in product management, EdTech, or social impact, including at least 2 years managing people.
- Proven experience owning a digital product end to end, ideally a conversational or messaging-based product (WhatsApp, chatbots, or similar).
- Experience working with government portals and systems (for example, state or national education platforms), including navigating integration, data-sharing, compliance, and approval processes.
- Hands-on experience working with technology platforms and vendors (such as messaging APIs, CRMs, analytics, and cloud tools), including evaluating, integrating, and managing them to deliver product outcomes.
- Strong working knowledge of SQL and BigQuery, and experience building dashboards in Looker Studio or similar tools.
- Experience designing and interpreting A/B tests and user research.

Skills and Mindset:
- Excellent communication and stakeholder management skills, with the ability to present data and strategy to leadership and partners.
- Interest in education, arts-based learning, or SEL.
- Good to have: experience working with NGOs or education partners, and familiarity with multilingual or low-connectivity contexts.

Other Details
Location: Must be based in Mumbai.
Compensation: 9-10 LPA
Reporting Manager: Chief Impact Officer
Hiring Process: The selection process will consist of Four rounds:
- HR Interview
- Role-specific Pre-work Assignment
- Hiring Manager Interview
- COO Interview