About this role
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Our Regional OPS Team is committed to simplifying processes and delivering efficient, high‑quality support services that enable Advisors to focus on what matters most: growing and serving their clients.
Our Vision: To be a trusted centre of operational excellence that empowers Advisors through seamless, simplified and future‑ready support.
Access Control/key register:
• Ensure that access to the premises out of working hours should be limited to authorized personnel.
• Ensure an adequate key register is in place and consistently updated to control the issue, movement and return of office keys (incl. Duplicate keys) and/or electronic access cards. (Where applicable or when contracted in Scorecard)
• Keys & electronic access cards from resigned or transferred personnel should be recovered. Electronic access codes should be revoked or changed where applicable to deny access to resigned personnel and indicated in register by responsible person when done.
Personnel should sign indemnity letters for all office keys/procurement cards in their possession. (Where applicable or when contracted in Scorecard)
OHASA/SHE: (where applicable as OSM takes responsibility for these)
• Check all access points & windows are locked and secured (alarm activated) at the end of the working day
• Ensure employees understand OHASA/SHE.
• Report any incidents to the Health and Safety representative in your area
• Notify all staff — visualize names and tel. numbers of reps
• Do monthly building inspection and online reports (where applicable)
• Quarterly Safety Inspection should be performed and the reports completed as prescribed. — The Committee to deal with any irregularities or Correction action.
• Ensure Fire equipment is checked monthly and serviced yearly Building maintenance:
• Attend to building maintenance.
• Liaise with OMLACSA Facilities Helpdesk regarding general maintenance of the building like leakages, breakages, lighting etc. Log any office maintenance that needs to be undertaken and liaise with management to ensure this is repaired speedily
• Do monthly testing of alarm
Supplementary Responsibilities:
• Ensuring that office equipment is in good working condition, like MFU's etc.
• Liaising with courier companies to collect documents from various offices. Receiving documents and parcels and delivering them to the relevant people.
• Ensuring that reception and common areas like boardroom and consulting rooms are kept clean
(Responsibility of the Cleaner, Ops staff to supervise)
10. Escalations
• OSC case manage enquiry from FA. If unresolved within 24 hours, refer to OSM.
• OSC to keep FA informed
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Skills
Accounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Executing Plans, Financial Acumen, Management Reporting, Numerical Aptitude, Oral Communications, Report Review
Competencies
Directs Work
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Drives Results
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Ensures Accountability
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Manages Complexity
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Optimizes Work Processes
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Plans and Aligns
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Tech Savvy
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Education
NQF Level 3 & NQF Level 2 - Below school leaving
Closing Date
21 October 2026 , 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!