About this role
At Certas Energy we’re keen to take a lead in the industry. We have a culture of strong safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing (compliance) Initiative. Health and safety is paramount to our business ethos – it is fundamental to good business performance, and integral to long-term business success.
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We have an exciting opportunity for a commercially driven Business Development Manager to join our Lubricants team.
Reporting to the Sales Manager, you'll be responsible for developing and growing a portfolio of Independent Workshop Sector (IWS) customers across the South East, with a key focus on driving sales of Castrol lubricants and value-added programmes.
This is a customer-facing, field-based role where you'll build long-term relationships, identify growth opportunities, win new business, maximise profitability and support customer retention through exceptional account management.
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What you'll be doing
- Managing and developing a portfolio of existing Independent Workshop customers.
- Identifying and securing new business opportunities within your designated territory.
- Promoting and implementing Castrol branded programmes to drive customer growth, retention and loyalty.
- Growing lubricant volumes through range selling, cross-selling and identifying additional value-added opportunities.
- Delivering against sales, margin and retention targets.
- Building strong commercial relationships with customers through regular face-to-face visits.
- Preparing and presenting commercial proposals to new and existing customers.
- Negotiating contract terms and renewals in line with company guidelines.
- Monitoring account performance and implementing action plans to address risks and maximise profitability.
- Maintaining accurate customer records, sales activity and pipeline information within company CRM systems.
- Monitoring competitor activity and market trends, sharing insights with the wider business.
- Working closely with internal teams including Commercial, Marketing, Transport, Customer Relations and Credit to deliver an excellent customer experience.
- Managing customer debt exposure and supporting timely resolution of outstanding payments.
- Ensuring all business activities are carried out in line with company policies, pricing frameworks, GDPR requirements and health & safety standards.
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What we're looking for
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Essential:
- Proven experience in a Business Development, Account Management or Field Sales role.
- Strong commercial awareness with a track record of delivering profitable growth.
- Excellent relationship-building and customer management skills.
- Strong negotiation and influencing skills.
- Ability to identify new business opportunities and convert prospects into customers.
- Good analytical and problem-solving capability.
- Strong communication and presentation skills.
- Good IT skills including Microsoft Excel, Word and Outlook.
- Full UK driving licence.
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What you'll bring
- A proactive and self-motivated approach.
- Strong organisational and planning skills.
- The ability to work independently whilst collaborating effectively with colleagues across the business.
- A customer-first mindset with a focus on delivering long-term value.
- Resilience, drive and enthusiasm to achieve ambitious sales targets.
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Why join us?
You'll be joining a successful commercial team where you'll have the opportunity to develop lasting customer partnerships, represent a globally recognised lubricant brand and play a key role in driving growth across the region.
If you're passionate about sales, account management and building strong customer relationships, we'd love to hear from you.
Doing right by everyone
People matter at Certas Energy. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Certas Energy.
