About this role
Job Requirements
At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.
Key Responsibilities
Analyze STB telemetry and device logs to identify issues, trends, anomalies, and root causes.
- Develop and optimize complex SQL queries, Python scripts, and PySpark workflows in Databricks.
- Define and validate KPIs for device performance, firmware upgrades, reboots, crashes, and issue recurrence.
- Use AI tools and machine learning techniques to automate analysis and improve insights.
- Build dashboards and reports to support engineering and business decisions.
- Collaborate with firmware, QA, product, and data engineering teams to resolve technical issues.
- Ensure data accuracy, scalability, and reliability of analytical solutions.
Skill area
Recommended importance
SQL and analytical problem-solving
Very high
Python and PySpark
Very high
Databricks and Spark architecture
Very high
STB telemetry and troubleshooting
High
AI tools and AI-assisted analytics
Very High
KPI definition and statistical validation
Very high
Dashboards and reporting
Very High
Team mentoring and communication
High
Need candidates who can investigate an STB issue, write optimized SQL/PySpark, validate the results statistically, and explain the root cause with evidence—not just someone who has Databricks experience or can create dashboards.
We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.
We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.