About this role
Are you ready to shape a better tomorrow?
AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.
If you want to shape a brighter future at AIA Digital+, please read on.
About the Role
Responsible for leading the delivery, operation and continuous improvement of secure, reliable and scalable DevOps tools and automation capabilities across AIA, enabling development teams to improve productivity, accelerate software delivery and maintain high standards of quality, security and operational resilience.
Roles & Responsibilities:
- Platform governance and financial management: Own the processes and controls for subscription creation, user access and tool lifecycle management; coordinate license purchases and renewals with subscription owners; and complete budget and forecast planning with Business Units in line with scheduled and ad hoc requirements.
- Security and compliance: Maintain secure, reliable and scalable DevOps platforms, implementing improvements and remediation actions to address security, risk and compliance requirements.
- Service operations: Monitor platform performance, availability and service quality, and lead organization-wide incident, problem, change, release and availability management activities, including CAB participation, root-cause analysis and timely resolution.
- Stakeholder and vendor management: Orchestrate delivery with key vendors and partner with development, operations, security, quality and Business Unit stakeholders to standardize practices, resolve complex issues and meet service commitments.
- Continuous improvement and leadership: Drive improvements to team processes, operating procedures and automation while providing technical guidance and coaching that strengthen capability and accountability.Proactively drive initiatives, resolving issues and making informed decisions with minimal supervision while ensuring alignment with organizational objectives.
Minimum Job Requirement:
- Degree holder in IT / Computer Science or equivalent discipline
- Experienced in the administration of GitHub Enterprise Cloud and/or Atlassian products (Jira/Confluence)
- Strong collaboration skills, with a demonstrated ability to work well as part of a team.
- Strong analytical and troubleshooting skills.
- Ability to investigate and analyze information, and to draw conclusions.
- Flexibility, adaptability, and desire to learn new languages and technologies.
- Strong verbal and written communication skills.
- Disciplined and structured and able to work under a fast-paced learning environment.
- Strong leadership, outcome-driven mindset, and able to independently drive delivery, stakeholder engagement and operational excellence with minimal supervision.
- Knowledge in one or more coding languages e.g. Java, Python, Bash script is highly desirable
Build a career with us as we help our customers and the community live healthier, longer, better lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.