About this role
## Job Title: System Administrator & IT Executive
Location: Hyderabad, Telangana
Company: Harmony United Medsolutions Pvt. Ltd. (HUMS)
About Us
Harmony United Medsolutions Pvt. Ltd. (HUMS) is a fast-growing and innovative organization focused on transforming the healthcare industry. We specialize in delivering high-quality medical billing solutions and end-to-end revenue cycle management services, including accounts receivable (A/R) management and related healthcare operations.
With over nine years of experience, we proudly serve Harmony United Psychiatric Care, a US-based healthcare organization. At HUMS, we are committed to excellence, innovation, and continuous improvement as we expand our global footprint.
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Position Overview
We are seeking a skilled and proactive System Administrator & IT Executive to manage, maintain, and optimize our IT infrastructure. The role involves ensuring the reliability, performance, and security of systems, servers, and networks while providing technical support across the organization.
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Key Responsibilities
- Monitor, maintain, and support servers, systems, and computer networks to ensure optimal performance and uptime
- Perform regular system checks, software updates, patch management, and troubleshooting
- Manage and maintain network infrastructure, including routers, switches, firewalls, and VPNs
- Ensure network security, stability, and seamless connectivity across departments
- Provide end-user technical support for hardware, software, and connectivity issues
- Manage data backups, disaster recovery processes, and data security compliance
- Develop and implement preventive maintenance strategies to reduce system downtime
- Coordinate with external vendors for procurement, maintenance, and technical support
- Maintain IT documentation and ensure adherence to internal IT policies and procedures
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Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Minimum 3 years of experience in system administration or IT support roles
- Excellent English communication skills are mandatory.
- Strong verbal and written communication skills, with the ability to communicate effectively with US-based teams and clients.
- Strong knowledge of Windows/Linux operating systems and server administration
- Good understanding of networking concepts including TCP/IP, DNS, DHCP, VLANs, and VPNs
- Hands-on experience with networking devices such as Cisco switches/routers preferred
- Familiarity with firewall management and access control policies
- Certifications such as CompTIA A+, Network+, MCSA, or CCNA are preferred
- AWS Cloud knowledge is an added advantage
- Strong troubleshooting, communication, and interpersonal skills
- International Voice Support & Coordination
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Additional Information
We value diversity, equity, and inclusion and are committed to creating a supportive workplace where everyone has equal opportunities to grow and succeed.
Benefits
- Competitive salary (including EPF and PS)
- Health insurance coverage
- 4-day work week (Monday to Thursday)
- Career growth and professional development opportunities
- Additional benefits such as food and cab-drop facility
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Application Process
Interested candidates may send their resume and cover letter highlighting relevant experience and suitability for the role.
For queries, contact: [email protected]
Note: Interviews and calls will be conducted between 05:45 PM – 04:45 AM IST , Monday to Thursday.