About this role
Find your joy in work that truly matters.
Some jobs are about what you do. The best ones are about the difference you make.
If you're passionate about seniors, believe in treating every person with dignity, and love helping others grow, you may have found your place at The Waterford at Fitchburg! We're looking for a compassionate, hands-on Wellness Director who brings people together, mentors with patience, and leads with empathy every day.
The Waterford at Fitchburg , a Sonida Senior Living community, provides quality care to residents in an independent and assisted living setting. As our Wellness Director, you'll play an important role in creating a positive environment where residents feel valued and supported, families feel confident in the care we provide, and team members feel encouraged to learn and succeed.
What Makes You a Great Fit?
- ##### Empathy First: You treat residents, families, and team members with compassion, dignity, and respect, even during challenging moments.
- ##### Patience and Understanding: You recognize that everyone has different needs, abilities, and learning styles, and you approach challenges with a calm, thoughtful attitude.
- ##### Teamwork Makes the Difference: You build trust, encourage collaboration, and create an environment where people support one another.
- ##### A Passion for Developing People: You enjoy training, coaching, and mentoring team members, helping them grow in their roles and deliver their best work.
- ##### A Hands-On Approach: You lead by example and are willing to roll up your sleeves, lend a hand, and work alongside your team when needed.
- ##### Accountability with Heart: You set clear expectations, address concerns constructively, and understand that kindness and accountability go hand in hand.
- ##### A Genuine Love for Seniors: You find purpose in helping older adults maintain their dignity, independence, and quality of life.
What We Offer You
We believe in supporting the people who make a difference in the lives of our residents. We offer a comprehensive benefits package, including:
- ##### Competitive salary and eligibility for up to a 16% performance-based incentive
- ##### Flexible scheduling, where available
- ##### Medical, dental, vision, and life/disability insurance*
- ##### 401(k) retirement savings plan with a discretionary company match determined annually based on company performance
- ##### Paid time off available from day one
- ##### Paid training and opportunities for continued education and professional development
- ##### Employee Assistance Program
- ##### Dependent Care and Flexible Spending Accounts
- ##### Paid team member and resident referral programs
- ##### Technology designed to improve resident care and make your work more efficient, including advanced electronic health records, Sage call-light technology, and Microsoft Power BI
Benefit eligibility depends on employment status. Scheduling flexibility varies by location.
What You'll Do as Our Wellness Director
As a key member of our community leadership team, you'll help create an environment where residents feel safe, valued, respected, and at home.
- ##### Lead and Develop Your Team: Train, coach, mentor, and support team members to help them build skills, confidence, and consistency in resident care.
- ##### Build a Positive Team Culture: Encourage open communication, collaboration, mutual respect, and shared accountability.
- ##### Oversee Resident Care: Coordinate resident assessments, care plans, and health-related services to meet individual needs and maintain quality standards.
- ##### Support Residents and Families: Build meaningful relationships, listen to concerns, respond with empathy, and help families navigate changing care needs.
- ##### Lead by Example: Stay engaged and approachable, help solve problems, and step in to support the team when needed.
- ##### Coordinate Healthcare Services: Build strong working relationships with physicians, healthcare providers, and other professionals involved in resident care.
- ##### Maintain Quality and Compliance: Ensure wellness operations follow applicable Wisconsin and federal regulations, as well as company policies and procedures.
- ##### Create Opportunities for Growth: Identify training needs, reinforce best practices, recognize team members' contributions, and help individuals reach their potential.
What You'll Bring
- ##### Experience in senior living, assisted living, healthcare, or a related field.
- ##### Two to four years of supervisory or leadership experience, preferably in senior care or a service-oriented environment.
- ##### Strong communication, organizational, problem-solving, and team-building skills.
- ##### The ability to coach and mentor employees while maintaining clear expectations and accountability.
- ##### A willingness to learn, adapt, and work collaboratively with residents, families, and colleagues.
- ##### A genuine passion for older adults and a leadership approach grounded in empathy, patience, and teamwork.