ORD Maintenance Manager-Fuel Farm

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Maintenance Manager leads the maintenance program for the ORD Fuel Farm, with responsibility for asset tracking, maintenance planning, and accurate equipment records. This role administers SAIM, builds asset and maintenance requirements from the ground up, and ensures preventive and corrective maintenance is scheduled, completed, and documented. The Maintenance Manager works closely with supervisors, technicians, and operational leadership to support safe, reliable fuel storage and distribution operations.

What you will be doing

- Manage the ORD Fuel Farm maintenance program, ensuring preventive and corrective maintenance is scheduled, completed, and documented to support safe, reliable fuel operations.

- Serve as the primary administrator for SAIM, maintaining asset records, work orders, maintenance schedules, inspection requirements, and equipment history.

- Build and organize asset tracking from the ground up, including asset hierarchies, equipment tags, locations, specifications, manuals, and supporting records.

- Establish maintenance requirements for each asset using manufacturer recommendations, approved procedures, equipment condition, and applicable inspection and testing requirements.

- Develop preventive maintenance plans and recurring work orders; assign frequencies, responsibilities, task instructions, and completion criteria.

- Plan and coordinate daily, weekly, and long-term maintenance with supervisors, technicians, Dispatch, and Operations to manage outages and minimize disruption.

- Track due and overdue work, identify constraints, and verify completed work has accurate labor, parts, findings, and follow-up documentation before closeout.

- Coordinate inspection, servicing, troubleshooting, repair, replacement, and required calibration or testing of valves, pumps, rotating equipment, pressure gauges, and pressure relief devices.

- Maintain a prioritized corrective maintenance backlog, escalate safety-critical or recurring equipment problems, and track repairs through resolution.

- Use Microsoft Excel and CMMS reports to monitor maintenance completion, overdue tasks, downtime, recurring failures, and costs; provide regular updates to the General Manager.

- Maintain spare-parts records and coordinate parts, tools, purchasing requests, and contractor services needed to complete scheduled maintenance.

- Support maintenance budgeting, repair-versus-replacement decisions, and equipment improvement projects using asset condition and maintenance history.

- Coach and support employees in using SAIM, submitting work requests, documenting maintenance, and following consistent equipment recordkeeping practices.

- Partner with HS&T, QC, supervisors, technicians, and contractors to ensure maintenance follows approved safety procedures, including equipment isolation, lockout/tagout, and Stop Work Authority.

- Perform other duties as assigned by the General Manager or senior leadership.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

- Must be 18 years of age or older.

- High school diploma or GED required; a degree in engineering, industrial technology, maintenance management, or a related field preferred. Equivalent practical experience will be considered.

- Three to five years of related maintenance management, maintenance planning, reliability, industrial equipment, petroleum, aviation fuel, or military maintenance experience preferred.

- Expert-level experience using Computerized Maintenance Management Systems (CMMS), such as IBM Maximo, MaintainX, or similar platforms, with the ability to quickly learn and become proficient in SAIM software.

- Must possess and maintain a valid drivers license with a clean driving record.

- Ability to obtain and maintain required airport security badges, US Customs Seal, and driving authorization, as applicable.

- Ability to pass pre-employment drug screening, background checks, and all required company or airport testing.

- Must be available and flexible to support variable shifts, weekends, holidays, emergencies, planned outages, and operational needs.

- Proficient in reading, writing, and speaking English; ability to write clear work instructions, maintenance reports, procedures, and correspondence.

- Expert proficiency in Microsoft Excel, including complex formulas, pivot tables, data validation, reports, and dashboards; expert proficiency with other Microsoft Office products, including Word, Outlook, PowerPoint, and Teams.

- Extensive knowledge of valves, pumps, rotating equipment, pressure gauges, and pressure relief devices. Experience in fuel pipeline operations is preferred but not required.

Knowledge Skills and Abilities

- Highly organized, with the ability to build asset tracking and maintenance requirements from scratch and maintain clear priorities, schedules, and records.

- A collaborative, supportive team mindset, with the ability to work effectively with various personalities, experience levels, and technical skill levels.

- Ability to read equipment manuals, technical drawings, and maintenance instructions and translate them into practical tasks and work orders.

- Ability to prioritize maintenance in a 24/7 operation, coordinate work across shifts, and adapt to changing operational needs.

- Strong attention to detail and the ability to maintain complete, accurate asset data and maintenance records for audits and inspections.

- Strong troubleshooting and analytical skills, including the ability to identify recurring failures, assess maintenance priorities, and follow corrective actions through to completion.

- Clear communication and coaching skills; ability to explain maintenance requirements to employees, managers, contractors, customers, and auditors.