About this role
Job Description
- Manage and monitor client shipments , ensuring shipment details are accurate and payments are completed and cargo is released.
- Issue Delivery Orders (DOs) through the customs system and ensure all required documentation is completed accurately.
- Follow up with clients regarding pending issues, requests, and outstanding requirements to ensure timely resolution.
- Handle BL amendments requested by clients.
- Provide information and guidance to customers regarding documentation requirements and procedures.
- Ensure that all documentation is accurate and complies with local and international regulations.
- Maintains an organized filing system for all documentation.
- Respond to customer inquiries and provide updates on the status of their documentation
- Assist in preparing reports related to documentation activities and transactions
Job Requirements, Qualifications & Competencies
- Education : BA degree with major in business administration or any other related field.
- Experience: 2-3 year experience with shipping operation field.
- Skills:
Have excellent verbal and written communication skills and interpersonal skills
- Have excellent skills in problem solving and decision making.