Director of Product Management (IGEN)

## POSITION SUMMARY
The Director, Product Management leads IGEN’s Product Management and product-delivery organization. This leader is responsible for translating IGEN’s business strategy, industry insight and platform-modernization direction into a unified product portfolio, actionable roadmaps and predictable delivery of client and business value.

IGEN is modernizing its technology platform and evolving toward a product-oriented, Agile operating model. The Director will help bring that model to life by aligning Product Managers, Product Owners, Business Analysts, Scrum leadership and cross-functional engineering partners around shared priorities, clearly defined decision rights and measurable outcomes.

The Director owns the product portfolio and product-management operating model. This includes product direction, portfolio prioritization, roadmap governance, product discovery, product-delivery readiness and development of the Product Management team. The role also provides organizational leadership for the professionals who connect product strategy to engineering execution.

The Director works closely with Technology, Industry Strategy, Architecture, Engineering, Quality Engineering, Data and Analytics, Client Outcomes, Partner Success, Sales, Marketing and Operations.

This leader ensures that product investments reflect market and regulatory needs, remain technically achievable and produce measurable value for IGEN and its clients.

Success in this position requires a leader who can operate strategically while remaining close enough to delivery to identify ambiguity, resolve competing priorities and create an environment in which cross-functional teams can execute effectively.

The ideal location for this role is in Appleton, WI, however, we are open to considering candidates within a drivable distance within the Midwest based on relevancy of experience (up to 25% travel may be required if the candidate is not in Appleton).

JOB RESPONSIBILITIES

Product Strategy & Portfolio Leadership

- Lead IGEN's Product Management organization and own the strategic direction of the product portfolio.
- Establish and maintain product roadmaps aligned to company strategy, client needs, regulatory requirements, and platform modernization priorities.
- Prioritize investments, initiatives, and resources across the portfolio to maximize business and customer value.
- Ensure product decisions are guided by measurable outcomes, market insights, client feedback, and business objectives.

Product Delivery Leadership

- Lead the Product Delivery function, including Product Managers, Product Owners, Business Analysts, and Scrum leadership.
- Establish operating models, standards, and governance that connect product strategy to effective execution.
- Ensure teams maintain clear priorities, well-defined requirements, and delivery-ready backlogs that support predictable outcomes.
- Partner with Technology leadership to align product priorities, engineering capacity, architectural direction, and delivery commitments.

Modernization & Transformation

- Serve as a key leader in IGEN's platform modernization and SaaS transformation initiatives.
- Ensure product roadmaps support both near-term client value and long-term platform evolution.
- Drive adoption of modern product management practices, Agile ways of working, and continuous improvement across the organization.
- Champion innovation, automation, analytics, and AI-enabled capabilities where they create meaningful customer and business value.

Customer, Market & Industry Leadership

- Partner with Industry Strategy, Sales, Marketing, Client Outcomes, and executive leadership to ensure product priorities reflect market opportunities, regulatory changes, and customer needs.
- Maintain deep awareness of industry trends, competitive dynamics, and evolving client expectations.
- Represent the voice of the customer throughout the product lifecycle and ensure delivered solutions create measurable business value.

Organizational Leadership

- Build, lead, coach, and develop a high-performing Product Management organization.
- Establish clear roles, responsibilities, decision rights, and career pathways across Product Management and Product Delivery functions.
- Foster a culture of accountability, collaboration, innovation, and continuous learning.
- Lead talent acquisition, workforce planning, and organizational development initiatives as the function grows.

Additional Job Responsibilities:

- Cultivate U.S. Venture’s values while inspiring, empowering, recognizing, and guiding team members

- Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit
- Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization
- Continuously learn and develop self professionally
- Support corporate efforts for safety, government compliance, and all other company policies & procedures
- Perform other related duties as required and assigned

QUALIFICATIONS

Qualifications:

- Eight or more years of progressive experience in Product Management, product leadership or a closely related software-product discipline.
- At least five years of experience leading Product Managers or multidisciplinary product teams.
- Demonstrated success leading product strategy and execution in a B2B SaaS or enterprise software environment.
- Experience leading products through a major platform modernization, cloud transformation, re-architecture or migration.
- Demonstrated understanding of the respective responsibilities of Product Managers, Product Owners, Business Analysts, Scrum Masters, Engineering and Quality Engineering.
- Experience building or maturing a product operating model across multiple cross-functional teams.
- Proven ability to manage a portfolio, arbitrate competing priorities and make difficult investment tradeoffs.
- Experience establishing outcome-based product measures, including OKRs, adoption metrics, client-value measures or comparable frameworks.
- Strong understanding of Agile product development and the relationship among discovery, backlog readiness, iterative delivery, quality and release management.
- Demonstrated ability to translate complex client, regulatory and business needs into product direction that engineering teams can execute.
- Strong written, verbal and executive communication skills.
- Demonstrated ability to lead through influence across Product, Technology, Sales, Operations and client-facing functions.
- Bachelor’s degree in business, technology, engineering or a related field, or equivalent relevant professional experience.

Preferred Qualifications:

- Experience with regulatory, tax, compliance, fintech or similarly complex software products.
- Experience leading product teams that serve mid-market or enterprise clients.
- Familiarity with excise tax, licensing, jurisdictional filing or government electronic-filing systems.
- Experience with data-intensive products, integrations, APIs, EDI or externally governed workflows.

#IGEN

DIVISION :
IGEN

U.S. Venture will not offer sponsorship for employment status (including, but not limited to, H-1B, TN, E-3, F1,  CPT, OPT, STEM OPT, visa status and other employment‑based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full‑time basis and must not require U.S. Venture’s sponsorship to continue to work legally in the United States. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency except when there is a specific business need.

U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101 .

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