Interim Residential Services Director (53410)

Position Summary:

This position will have direct responsibility for the overall function of the WestCare GulfCoast residential treatment program.  This position is responsible for ensuring that the program is operating in full compliance with all DCF licensure requirements, CARF accreditation, and all contracts for services that are provided within the residential program. This position must identify and correct any operational deficiencies and work with contractors, licensing agents, and accreditation to address any identified deficiencies. Essential Job Functions include those listed below. Other duties may be assigned as needed.

Essential Job Functions:

- Interview, hire, and manage all assigned residential staff with advice and consent from the VP of Operations, Human Resources Business Partner, and other staff as appropriate.

- Responsible for training and supervision of all assigned residential staff.

- Assist with ensuring the program is utilizing evidence-based practice.

- Ensure proper staff coverage for all shifts and required services.

- Provide annual performance reviews and ongoing feedback to assigned residential staff.

- Assist and make recommendations to the VP of Operations regarding program design, development, and implementation of additional services.

- Ensure residential programs are operating in a healthy and productive way.

- Help evaluate any grant or contract opportunities.

- Ensure that the facility is clean, organized, and safe.

- Work with QA Coordinator, Clinical Services Director, and other staff employees on CARF, DCF licensing, and other QA and QI initiatives

- Report any unusual behavior or behaviors that could be an indication of other problems.

- Provide crisis intervention in accordance with WestCare procedures.

- Provide regular management reports regarding programs and clients to the VP of Operations.

- Meet with staff a minimum of once per week.

- Provide the VP of Operations with a report on the Monthly Facility Inspection

- Ensure that all required reporting to DCF, outside stakeholders, and contracts are completed in a timely fashion, such as incident reports.

- Respond to and give directions in all emergencies that would necessitate intervention.

- Follow and enforce all required policies and procedures of WestCare.

- Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.

- Other relevant duties as assigned.

Qualifications

Essential Qualifications:

Certification and Licensure:

- MCAP preferred. Minimum CAP required. Must possess a CAP at the time of hire or obtain the required certification within 12 months of the date of hire. Certification must be maintained in good standing throughout employment.

Education:

- Master’s degree from an accredited college or university in social work, psychology, childhood education, education counseling, and/or a similar course of study preferred.

- Minimum Bachelors degree from an accredited college or university in social work, psychology, childhood education, education counseling, and/or a similar course of study required.

Experience and Competencies:

- Valid Florida driver’s license and proof of insurance.

- Minimum 5 years experience working in Residential Treatment, with at least 3 years of Supervisory Experience.

- Minimum 3 years experience within a Therapeutic Community structure

- Minimum 3 years experience with Adult SUD treatment

- MCAP preferred

- Experience with E-Health Record systems

- Proficient with MS Suite of computer programs

Working Conditions:

- Tasks may be performed primarily in an office.

- Local travel is required.

- Fast-paced environment.

- A minimum of 40 hours per week are expected but significantly more hours will be required from time to time.  Completion of job duties may require working before and after normal working hours.  Regular attendance is required.  Being able to work as many hours as necessary to complete job tasks is a required and essential duty of this position.

Essential Physical and Mental Demands of the Job

The employee must be able to perform the following essential duties and activities with or without accommodation:

Physical Demands:

- Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds.  Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files).

- Requires the ability to defend oneself and clients in physically abusive situations through the use of approved verbal de-escalation techniques.

- Requires talking: Expressing or exchanging ideas by means of the spoken word.  Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.

- Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.

- Requires seeing: Clarity of vision at 20 inches or less and at a distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility.

- The normal work routine involves no exposure to human blood, body fluids, or tissues.  However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.

M ental Demands:

- Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.

- Requires the ability to work and cooperate with clients, co-workers, managers, the public, and employees at all levels in order to exchange ideas, information, instructions, and opinions.

- Requires the ability to work under stress and in emotionally charged settings.

- The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.