Sr. Director, SRC Product

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Visa will accept applications for this role until at least 10-31-2026

Job Description

The Senior Director, Consumer Product Growth & Strategy is responsible for accelerating the adoption, engagement, and growth of Visa's Secure Remote Commerce (SRC) and Click to Pay solutions. This leader will define growth strategies, identify new opportunities to increase consumer and ecosystem adoption, and shape the future of digital checkout experiences.

Working across Product, Technology, Marketing, Sales, Data Science, Issuers, Merchants, Wallets, and Fintech partners, this role focuses on understanding consumer behavior, reducing friction, improving conversion, and driving sustained growth at scale. The ideal candidate has a proven track record building and scaling consumer products from zero-to-one, creating experiences that change consumer behavior and achieve meaningful market adoption.

Key Responsibilities:

- Define and execute the long-term growth strategy for SRC and Click to Pay.
- Identify consumer pain points, unmet needs, and market opportunities that drive adoption and engagement.
- Develop and scale new consumer experiences that increase preference, usage, and transaction growth.

- Drive consumer acquisition, activation, retention, and repeat usage through data-driven growth initiatives.

- Improve checkout conversion by reducing friction and creating seamless, trusted payment experiences.
- Partner across Product, Technology, Marketing, Sales, and Regional teams to accelerate adoption and ecosystem expansion.
- Define and monitor key metrics including enrollment, recognition, conversion, engagement, retention, and transaction growth.
- Leverage data, AI, experimentation, and consumer insights to identify growth opportunities and improve outcomes.
- Influence executive stakeholders and lead cross-functional teams to deliver growth objectives and long-term strategic goals.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

- 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhDs

Preferred Qualifications:

- 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
- Proven experience building and scaling consumer products from zero-to-one, creating experiences that achieve meaningful user adoption and engagement.
- Strong background in consumer product strategy, growth, digital commerce, fintech, or adjacent consumer technology sectors.
- Demonstrated ability to identify market opportunities, develop strategic growth plans, and translate vision into measurable business outcomes.
- Creative and customer-centric mindset with a passion for solving consumer problems through innovative experiences.
- Experience driving consumer behavior change through product innovation, experimentation, and data-driven decision making.
- Strong executive presence with the ability to influence senior stakeholders and align cross-functional teams around a common strategy.
- Track record of working across Product, Technology, Marketing, Analytics, and Commercial organizations to deliver growth at scale.
- Deep understanding of consumer insights, growth frameworks, and experience design principles.
- Experience leading high-performing teams and operating effectively in complex, matrixed organizations.

Information for US Applicants
For roles located in the US, the estimated salary range for this position is $230,500 to $369,400 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.