Public Outreach Specialist

KDG Construction Consulting is seeking a detail-oriented and highly motivated Public Outreach Specialist to support public communications, community outreach, stakeholder engagement, and administrative activities for complex infrastructure and construction projects. This individual will assist with implementing communication plans, coordinating public information initiatives, preparing outreach materials, managing stakeholder communications, and maintaining accurate records to ensure timely and consistent information is shared with community members, businesses, project stakeholders, and the public throughout project planning, design, and construction.

The ideal candidate will possess strong written and verbal communication skills, excellent organizational abilities, and experience supporting public outreach, public relations, communications, or community engagement initiatives. The successful candidate will be comfortable managing multiple assignments in a fast-paced environment and interacting professionally with diverse stakeholder groups.

Key Responsibilities:
• Assist in implementing stakeholder engagement strategies and project communication plans for infrastructure, construction, and related improvement projects.
• Track, document, and help address public inquiries, comments, complaints, and requests for information, escalating issues as appropriate.
• Assist in preparing and distributing traffic advisories, construction notices, project updates, public notifications, and community communications.
• Maintain stakeholder contact databases, distribution lists, communication records, and outreach tracking systems.
• Draft routine correspondence, meeting notices, stakeholder updates, public information materials, and other outreach communications.
• Assist with developing PowerPoint presentations, fact sheets, frequently asked questions (FAQs), graphics, and informational materials.
• Coordinate logistics for public outreach events, open houses, workshops, community meetings, stakeholder briefings, and public information sessions.
• Support website updates, document uploads, and content management activities using established website content management systems.
• Assist with social media content preparation, scheduling, graphics coordination, and monitoring.
• Support media events and public information activities, including attendee coordination, event logistics, and distribution of informational materials.
• Maintain communication records, outreach activity logs, stakeholder engagement databases, and supporting documentation.
• Coordinate meeting schedules, agendas, sign-in sheets, meeting notes, and summaries.
• Monitor project activities and community concerns and communicate relevant updates to project communications leadership.
• Assist in preparing reports documenting outreach activities, stakeholder engagement efforts, and communication performance metrics.
• Coordinate the distribution of project information among internal project teams, contractors, consultants, and external stakeholders.
• Support contractor and consultant teams in implementing approved communication procedures and outreach protocols.
• Participate in field outreach activities at project sites, community meetings, and public events as needed.
• Perform other communications, administrative, and outreach-related duties as assigned.

Required Qualifications:
• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field.
• Experience in public outreach, public relations, communications, community engagement, or a related field.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams.
• Strong written, verbal, and interpersonal communication skills, including the ability to prepare clear, professional, and audience-appropriate communications.
• Excellent organizational and time management skills, with the ability to manage multiple assignments, competing priorities, and deadlines in a fast-paced environment.
• Strong attention to detail, proofreading, editing, and quality control skills.
• Ability to interact professionally and effectively with community members, businesses, agencies, elected officials, and other project stakeholders.
• Demonstrated customer service skills and the ability to maintain positive stakeholder relationships.
• Ability to maintain accurate electronic records, contact databases, distribution lists, and project communication logs.
• Ability to work collaboratively with internal teams, contractors, consultants, and external stakeholders.
• Ability to support public meetings, outreach events, and field activities as required.

Preferred Qualifications:
• Experience supporting public infrastructure, transportation, aviation, construction, or government projects.
• Previous experience coordinating community meetings, public outreach events, workshops, open houses, stakeholder briefings, or similar engagement activities.
• Familiarity with Canva and Adobe Creative Suite for preparing graphics, presentations, and public information materials.
• Experience working with website content management systems (CMS), such as Drupal or similar platforms.
• Familiarity with email marketing platforms, such as Benchmark or comparable systems.
• Knowledge of social media platforms, content scheduling applications, and digital communications tools.
• Experience preparing traffic advisories, construction notices, project updates, fact sheets, FAQs, and other public-facing materials.
• Experience maintaining stakeholder databases, public inquiry logs, outreach records, and communication metrics.
• Experience supporting media events, public information campaigns, or communications for construction and infrastructure projects.
• Relevant certifications in communications, public engagement, marketing, or project management.

Anticipated Salary Range: $115,000.00 – $132,000.00 per year

About KDG: KDG Construction Consulting is a leading provider of program, project, and construction management services. The firm serves clients across a broad range of industries and is committed to delivering exceptional service, innovative solutions, and measurable results. KDG’s collaborative approach and commitment to excellence help clients successfully achieve their strategic objectives.

Employment with KDG: KDG is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, or any other characteristic protected by applicable law.