People Generalist - 9 month secondment

Sky Subscriber Services LtdUnited KingdomHybridContractListed 5 hours ago

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About this role

Role/Team overview

An exciting opportunity has arisen for a People Generalist to join our Global Streaming People team on a 9-month fixed-term contract.

Our People team is focused on making Sky a great place to work, creating a fair and inclusive environment where everyone can be at their best. We support our people across the employee lifecycle, from joining Sky and developing their careers through to reward, wellbeing and everyday People support.

Within Global Streaming, our teams develop, deliver and support the technology behind some of the world’s leading entertainment services, including Peacock, SkyShowtime, NOW, WOW and NBC Sports. At the heart of this is the Global Streaming Platform, which connects tens of millions of people with premium content across devices. With teams across the US, UK, Europe and India, it’s a fast-paced, global and highly matrixed environment.

As a People Generalist, you’ll work closely with People Partners and specialist People teams to provide broad, hands-on support across the employee lifecycle. You’ll support employee relations and performance management, recruitment and onboarding, cyclical People activity, HR systems, People data and manager communications, helping ensure our people and managers get the support they need.

Previous experience within an HR/People function is essential, along with a good working knowledge of core HR processes and the ability to get up to speed quickly and contribute across a broad range of People activity.

What you’ll do:

- Provide HR operational support to our clients, including but not limited too: recruitment, on-boarding, off-boarding, compensation analysis, performance management, and reporting/analytics
- Own the on-boarding process and review current practices for new starters, inclusive of obtaining RTW checks as well as managing the 30, 60, 90 days check in for new starters. Conduct exit interviews for all leavers and aggregate findings to HR leadership to effect change. Proactively support all HR compliance activity.
- Work with the People Partners in Sky to support clients with employee relations issues, ensuring fair and consistent application of policies and practices
- Own the central recovery plan for all performance related issues across GST and make sure all cases are being tracked and regularly updated to ensure compliance with the process.
- Supporting the People Partners with activity on an as needs basis. Act as a point of reference for key dates and info of Sky cyclical activities
- Mentor and provide guidance to all clients on career development
- Provide support to managers to process transactions in HR systems including promotions, new hires, terminations, organizational changes, etc. through required workflow processes
- Liaise with HR specialists and partners, including Benefits and Payroll, to manage and help resolve complex employee inquiries
- Contribute to, and may have project ownership of, certain processes for HR-related initiatives
- Support with the creation of job descriptions for open positions
- Partner with HR team and leadership to create, plan, and execute on-site culture building activities and events
- Central point of contact for all cross functional initiatives across Global Streaming (e.g. DTC Talent Touchbase, DTC survey activity, Sky people surveys)
- People Generalist responsible for producing reports including updates on Compliance Training, Survey completion rates etc for Global leadership

Essential Criteria –

- Practical experience working in an HR/People role, providing a broad range of operational HR support to employees and people managers within a complex, matrixed organisation.

- Strong working knowledge and practical experience of core HR processes, including employee relations and performance management, alongside broader employee lifecycle activity.

- Experience supporting managers with HR/People matters, confidently applying HR policies and processes, using sound judgement and recognising when issues require escalation or specialist HR support.

- Experience using HR systems and People data to process employee changes, maintain accurate records, track People activity and/or produce management information.

- A proactive, self-starting approach, with experience taking ownership of HR activity, solving problems and driving processes through to completion with a strong sense of urgency and attention to detail.

- Proven ability to build trusted relationships quickly and work effectively with employees, managers, People Partners and stakeholders at different levels across a complex matrix organisation.

- Demonstrable experience working at pace in a dynamic environment, managing multiple priorities and deadlines, adapting quickly to change while maintaining a high standard of delivery.

Desirable skills and experience –

- Experience working within a complex, fast-paced and matrixed organisation, managing multiple activities, stakeholders and deadlines.
- Strong written and verbal communication skills, with the ability to make complex People information clear and accessible for different audiences.
- Strong organisational skills, attention to detail and follow-through, particularly when handling confidential employee information and HR processes.
- A proactive and collaborative approach, with the ability to build effective relationships, solve problems and take ownership of activity through to completion.

Benefits and perks

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:

●       Free Sky TV or NOW package, including Sky Sports and Sky Cinema

●       Pension package with up to 9% employer contribution

●       Private healthcare with mental health support

●       Aviva Digital GP and dental insurance

●       Discounts on Sky products, including Sky Mobile, Sky Broadband,

Sky Glass and Sky Protect

●       Sharesave and Tech schemes

●       A range of Sky VIP rewards and experiences

How you’ll work

We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 Days in the office per week.

Your office base

Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.

Inclusion:

Our people make Sky what it is. That’s why we’re committed to being an inclusive employer, where everyone can be themselves, have their voice heard, and do their best work for our customers. It's an important part of being a fair and responsible business. We're a Disability Confident Accredited Employer and are committed to providing a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

Who we are

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.

We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates.

We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search #LifeAtSky on social media.