Commercial Coordinator

Pritchard Industries is a dynamic and innovative provider of comprehensive facility services, dedicated to enhancing the operational efficiency of our client partners in the industries we serve. With services from facility maintenance and janitorial to landscaping and snow removal, we enable desired outcomes for our clients through consistent service and outstanding people.

Pritchard Industries is seeking a Commercial Coordinator to oversees the administrative and operational backbone of the Commercial team. This role ensures consistency, accountability, and follow-through across core commercial processes while supporting CRM administration, data management, contract administration, renewal tracking, portal management, deal execution, and proposal development.

Commercial Administration Oversight

- Own day-to-day administrative operations for the Commercial team

- Organize, document, and execute consistent processes

- Manage travel calendars and distribute regular team updates

CRM Administration & Data Management

- Support administration of Microsoft Dynamics 365 and related commercial systems

- Enter, update, and maintain account, contact, opportunity, and activity records

- Ensure compliance with CRM data entry standards and naming conventions

- Conduct routine audits to identify duplicate, incomplete, or inaccurate records

- Maintain data integrity across accounts, contacts, opportunities, and pipeline records

- Generate and distribute CRM reports, dashboards, and performance metrics

Contract, Renewal & Portal Management

- Maintain repository of client contracts, amendments, and service agreements

- Track contract expiration dates, notice periods, and renewal opportunities

- Coordinate renewal activities with Sales, Operations, Legal, and Finance teams

- Monitor bid portals and procurement websites for rebids and solicitations

- Manage portal registrations, user access, profiles, and company information

- Manage RFP portal logins, usernames, passwords, and permissions

- Maintain a centralized log of bid sites, registrations, and renewal requirements

- Monitor website inquiries and forward to the appropriate internal parties for follow-up

FOIA Management

- Coordinate the full FOIA lifecycle

- Track submissions and status updates

- Maintain organized records and ensure timely follow-up

QBRs

- Coordinate scheduling and production of QBR materials

- Validate data accuracy and executive-ready reporting

Deal Desk & Proposal Support

- Support Deal Desk activities and opportunity tracking

- Audit evergreen materials for accuracy

- Support proposals, RFIs, supplier questionnaires, and forms as needed

Key Performance Indicators

- CRM data accuracy and completeness

- Timeliness of CRM updates and data entry

- Contract renewal tracking accuracy

- Bid portal compliance and access management

- Proposal support turnaround times

Core Deliverables

- Accurate CRM records and opportunity data

- Contract and renewal tracking reports

- Bid site and portal access log

- Executive and operational reports

- Proposal and Deal Desk documentation

Benefits:

- Full-Time

- Monday - Friday 8:00am - 5:00pm

- Salary: $75k - $95k Annually

- Paid holidays and vacation time

- Health Benefits Package

Pritchard Industries participates in E-Verify.