General Manager - Mexico

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the Role

We are seeking an experienced General Manager to lead Haleon's Mexico business (£140m) and deliver sustainable growth, market share expansion and strong P&L performance.

The role translates enterprise and category (Oral Health, Pain Relief, Respiratory Health, and Vitamins, Minerals & Supplements) strategies into clear market priorities, customer plans, channel investments and disciplined commercial execution.

As the most senior leader in the market (210 employees), the General Manager leads the adoption of Haleon's new operating model and builds a high performing, agile and consumer-centric organisation.

The role aligns cross-functional teams, develops organisational capability, represents Haleon externally, and fosters a culture of accountability, collaboration and continuous improvement.

Responsibilities

Translate OU and category strategy into market plans

- Turn Operating Unit category and portfolio strategies into executable market, customer and channel plans, with clear priorities and trade-offs within agreed category guardrails.
- Balance enterprise priorities and market needs, adapting execution to local consumer, customer and competitive dynamics.
- Create alignment across the Mexico leadership team and matrix partners on goals, metrics and milestones to drive disciplined in-market execution.
- Direct resources toward the highest-value opportunities while maintaining clarity on strategic choices and expected outcomes.

Drive commercial performance and sustainable growth

- Deliver annual revenue, profit, market share and operational commitments through disciplined forecasting, performance reviews and timely corrective actions.
- Execute pricing, promotions, trade terms, media and channel plans with discipline, strong ROI focus and delivery against commitments.
- Identify and develop strategic growth opportunities across traditional and emerging channels, including digital commerce.
- Lead key customer relationships to outpace market growth, strengthen partnerships and deliver responsible business outcomes.
- Build a strong connection between category strategy, commercial choices and end-to-end market execution.

Lead the new operating model and transformation

- Champion adoption of Haleon’s new operating model and translate its principles into practical market ways of working.
- Create clarity on decision rights, accountabilities, governance routines, hand-offs and success measures.
- Drive end-to-end collaboration across Category, Marketing, Commercial Excellence, Sales, Supply Chain, Finance, Regulatory Affairs, Corporate Affairs and HR.
- Simplify processes, remove execution barriers and increase decision speed while maintaining appropriate governance.
- Lead change visibly, reinforce new leadership behaviours and ensure the operating model delivers measurable business value. Lead omnichannel execution
- Drive excellence across omnichannel activation, ensuring end-to-end delivery from customer plans and commercial programmes through to in-market execution.
- Leverage global tools, capabilities and best practices while adapting execution to Mexico’s market dynamics.
- Build capabilities that improve execution consistency, speed and effectiveness across channels.
- Share learning and proven practices across markets and Operating Units.

Financial discipline, risk and organisation leadership

- Deliver key financial and operational metrics; optimise costs, cash flow and productivity while maintaining market-leading customer service.
- Ensure compliant execution across ethical, legal, regulatory, quality and governance requirements.
- Assess business risks, maintain effective controls and lead decisively through crises or business continuity events.
- Build a strong talent bench and high-performance culture; develop the leadership pipeline and succession plans.
- Represent Haleon externally to protect and enhance reputation, visibility and stakeholder relationships.

People and enterprise leadership

- Build and lead a high-performing, inclusive leadership team with clear accountability and a strong talent pipeline.
- Develop future leaders and successors through coaching, feedback, differentiated development and meaningful career experiences.
- Role-model enterprise leadership, collaboration, ownership and prioritisation in a complex matrix environment.
- Foster the Win as One culture and connect daily decisions to consumer impact, business growth and value creation.
- Create an environment in which leaders consistently develop talent, recognise collaboration and build organisational capability.

Key Capabilities

Category-led commercial planning & execution: Turns OU category strategies into customer and channel plans, activation choices and execution trade-offs while aligning local actions to enterprise priorities.

Commercial delivery: Drives channel execution, customer plans, revenue growth management and digital commerce performance with pace, discipline and ROI focus.

Performance management & resource discipline: Runs an outcomes-led cadence; uses insight and data to diagnose performance, make trade-offs, allocate resources and act quickly within the category framework.

Operating model & transformation leadership: Embeds decision rights, accountability, governance and new ways of working to strengthen end-to-end performance.

Customer & stakeholder leadership: Builds trust with customers, regulators and external partners, and influences across the OU and global functions.

Enterprise leadership & culture: Leads through the matrix; builds accountability, simplicity and engagement while developing successors and organisational capability.

What success looks like

- Consistent delivery of profitable growth (8-10%), market share gains and financial commitments.

- Mexico recognised as a benchmark market for disciplined execution and organisational performance.

- Haleon’s new operating model embedded through faster decisions, clear accountability and strong cross-functional collaboration.

- A high-performing, inclusive and engaged organisation with a strong succession pipeline.

- Trusted relationships with customers, regulators, partners and the broader Haleon enterprise.

- Visible progress in organisational capability, productivity and sustainable value creation.

What You’ll Bring

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

- Significant General Management, Commercial, Sales, or Business Unit leadership experience.
- Consumer Healthcare or Consumer Goods industry experience.
- Drug/Pharmacy channel experience highly advantageous.
- Experience in partnering with large (local and international) retailers across Mexico.
- Proven track record of delivering sustainable growth and in-year commercial results in complex, competitive markets.
- Strong experience across pricing, promotions, customer management, revenue growth management and omnichannel execution.
- Demonstrated ability to translate enterprise or category strategy into local execution through a matrix organisation.
- Robust forecasting, budgeting and performance management experience, including exposure to multi-year planning.
- Experience leading large, diverse teams (7 direct + 12 indirect FTE) and building a strong performance culture through periods of change or transformation.
- Sound judgement in risk, compliance, governance and external stakeholder management.
- Represent the company externally through government engagements, industry forums, chambers of commerce and other stakeholder groups.
- Ability to provide calm, visible and inspiring leadership.
- Fluent Spanish and English required..

Please save a copy of the Job Description, as this will not be available post closure of the advert.

When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Why Haleon

Our Win as One Framework is a simple, stretching definition of our future direction. It includes our purpose, ambitions, strategic drivers, and behaviours that will enable us to Win as One. This framework guides our decision-making, strategy, and culture. The successful candidate will demonstrate the following capabilities:

- Consumer first, always: Engage key business counterparts and operational stakeholders to deliver operational execution of Haleon strategies related to eCommerce activities, always putting the consumer first.

- Collaborate for impact: Establish and maintain relationships with critical groups to ensure customer knowledge is utilized to inform and deliver on the eCommerce roadmap, collaborating for impact.

- Unlock value, at pace: Drive business process improvement throughout the commercial and operational support teams, unlocking value at pace.

- Grow myself and others: Continuously look for opportunities to learn, build skills, and share learning, growing myself and others.

Job Posting End Date

2026-10-22

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.