About this role
Job Type
Full-time
Description
JOB TITLE: Tag Agency Clerk
ORGANIZATIONAL UNIT: Tag Agency
SUPERVISOR: Tag Agency Supervisor
FLSA: Non-Exempt
PAY RANGE: $14.00 - $16.00
ALL FULL TIME POSITIONS: In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family.
JOB SUMMARY:
Clerk will assist Tag Agency with day-to-day operations as required. This position is an entry level position to learn all policies and procedures required for processing vehicle registrations.
**NOTE** CONFIDENTIALITY IS STRICTLY ENFORCED IN THIS DEPARTMENT.
ESSENTIAL FUNCTIONS:
- Work in a detailed, organized manner.
- Work as a team with co-workers.
- Assist tribal members with new and renewal registrations and other related documentation to process and schedule new appointments.
- Schedule new appointments by phone with detailed information.
- Keep track of staff availability to accommodate customer service.
- File and scan documents accurately.
- Process incoming/outgoing registration and correspondence.
- Accurate data entry/proofreading for title and registrations.
- Ability to follow directions in a timely manner.
- Familiarity with computer software: Outlook, Excel, and Word.
- Be able to deal with difficult customers in an appropriate manner so as not to escalate the situation.
- Be able to process payments with cash and count return change to customers, and process payments with credit card machine.
- Be able to enter all data into Tag database accurately daily.
ADDITIONAL RESPONSIBILITIES :
- Perform other duties and projects as required by Administration and Management.
PREFERABLE QUALIFICATIONS:
- Previous vehicle registration (state/tribal) experience preferred.
- Pleasant and effective communication skills
- Highly organized and multi-tasking skills.
- Previous cashier experience.
MINIMUM QUALIFICATIONS FOR CONSIDERATION:
- High School diploma or GED
- Technical or Business Training
PHYSICAL REQUIREMENTS:
- Light duties include but not limited to lifting to twenty pounds (approx. 5% of job) and various other tasks.
- Ability to sit for prolonged period doing repetitive movements on the computer.
- Some bending, stretching, and lifting.
WORKING CONDITIONS :
· Inside business office setting.
Note : The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
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