Technology Planning Coordinator

The Technology Planning Coordinator is an entry-level role supporting day-to-day technology needs while helping the Utah 2034 Organizing Committee plan and implement the technology systems required for the 2034 Olympic and Paralympic Winter Games.

As an organization in its early building phase, Utah 2034 is developing the systems and processes needed to deliver the Games. This role offers hands-on experience in IT support, system administration, data management, automation, technology planning, and major event operations. The successful candidate will be resourceful, collaborative, detail-oriented, and eager to learn in a fast-paced environment.

Key Duties

- Provide basic IT support for hardware, software, connectivity, printing, conferencing, and collaboration tools, escalating complex issues as needed.

- Assist with user onboarding and offboarding, account setup, access permissions, and administration of organizational systems.

- Track and maintain technology assets, including devices, peripherals, software licenses, and related documentation.

- Support Microsoft 365 applications, including Teams, SharePoint, OneDrive, Outlook, Excel, and Copilot.

- Maintain technology documentation, user guides, inventories, procedures, and system records.

- Support planning and implementation of the Games technology environment, including researching solutions, documenting requirements, tracking vendors and dependencies, and monitoring project milestones.

- Coordinate technology demonstrations, testing, training, meetings, issue tracking, and project follow-up.

- Assist with data entry, cleanup, migration, validation, reporting, and basic database administration.

- Help identify and coordinate automation, integrations, workflows, and AI solutions that improve organizational efficiency.

- Prepare research, analyses, presentations, spreadsheets, dashboards, and status reports.

- Follow organizational standards for data governance, cybersecurity, privacy, access control, and responsible AI use.

- Collaborate with staff, vendors, and external partners while supporting projects and events across the Organizing Committee.

Required Qualifications

- Current Utah resident.

- Recent graduate or final-semester student at a Utah university, college, or trade school, or an athlete transitioning to a post-competition career.

- Foundational knowledge of computers, operating systems, business applications, user accounts, networks, and basic troubleshooting.

- Working knowledge of Microsoft 365, including Teams, Outlook, Excel, Word, PowerPoint, OneDrive, and SharePoint.

- Exposure to at least one programming, scripting, automation, database, reporting, or data-analysis tool, such as Python, SQL, R, or Power BI.

- Professional experience using generative AI tools such as ChatGPT, Claude, or Gemini, and familiarity with responsible AI use.

- Basic understanding of data privacy, information security, access controls, and confidential information.

- Strong analytical, organizational, problem-solving, interpersonal, and written communication skills.

- Ability to prioritize tasks, assist users with varying technical experience, document work, and escalate issues appropriately.

- Initiative, adaptability, integrity, and a willingness to learn, seek feedback, and improve processes.

Preferred Qualifications

- Education in information technology, information systems, computer science, cybersecurity, software engineering, data analytics, project management, or a related field.

- Relevant internship, campus IT, help desk, customer service, administrative, or technical experience.

- Experience with Windows devices, audiovisual equipment, ticketing systems, asset tracking, identity management, or knowledge-base tools.

- Exposure to automation, scripting, databases, reporting, business intelligence, low-code/no-code platforms, APIs, cloud services, or technology implementations.

- Experience with AI coding assistants such as Claude Code or Codex.

- Passion for Utah and making a positive impact in our communities.

Tools, Equipment, & Conditions

- Standard office and technology equipment in a shared or coworking environment.

- Prolonged sitting and use of hands and wrists.

- Regular attendance is an essential function of the position.

- Flexibility to work additional or nontraditional hours as needed.