Clinic Assistant

Medical Oncology Associates of San Diego is a proud partner of One Oncology's network of the nations leading oncology practices.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

Medical Oncology Associates of San Diego (MOASD) is looking for a clinic assistant to join the medical assistant staff! This position is perfect for a Pre-Med student, Pre-PA student, or Pre-RN student to gain clinical experience.

Objective:  The Clinic Assistant supports physicians, Nurse Practitioners, RNs, and staff in coordinating the needs of patients.

Responsibilities/Essential Functions:

- Ensure patient satisfaction by providing excellent patient services.  Addresses patients with a compassionate, friendly, and caring attitude.
- Room patients, accurately collect and records patients’ vital statistics, allergies, medications, and concerns.
- Prepare exam rooms, stock, and maintain supplies and equipment, keeping the rooms neat and clean.
- Effectively assist with prescriptions and authorizing drug refill requests.

- Triage messages, routes and relays information to staff, providers, and patients in a timely manner.
- Maintains detailed notes in patients’ electronic records.
- Obtain medical records from physician offices, hospitals, and other facilities.
- Assist in scanning medical records into EMR.
- Arrange and renew standing lab orders.
- Prepare requisitions and provide to patient to ensure lab results are received prior to scheduled appointment date.
- Ensure patients are scheduled 24-48 hours before infusion treatment to get lab tests drawn.
- Retrieve Lab Corp/Sharp/Quest/Scripps test results that are not in OncoEMR.
- Follow up on lab results that have not been received for patients in treatment and provide to nursing staff in a timely manner.

- Effectively communicates with nursing staff and physicians regarding patient testing issues.

- Recognizes critical values and follows appropriate notification procedure.
- Ensures proper inventory of lab supplies is maintained.
- Ensures lab and drawing station are clean, organized and stocked.
- Maintain a high level of confidentiality for patients in accordance with HIPAA standards.
- Effectively maintain a professional demeanor with patients, staff, and physicians at all times.

- Effectively perform other duties as assigned.

*This job description is not designed to cover an exhaustive list of duties. Other duties may be assigned, and activities may change any time with or without notice, as applicable. Furthermore, job descriptions do not establish a contract or change the at-will nature of employment.

Experience, Qualifications, Education

- High School Diploma or equivalent required
- Current CPR certification required.
- Pre-Med, Pre-PA, and Pre-RN, preferred

- Must comply with OSHA, HIPAA, and office policies and protocols.

- Knowledge of computer/telephone support, preferably in a health care environment

- Strong customer service background, preferably in health care environment
- Excellent verbal communication skills
- Competence with computer processing functions and other standard office equipment
- Ability to manage and prioritize multiple tasks.
- Ability to resolve customer issues calmly and professionally with diplomacy and tact.
- Ability to work independently with minimal supervision.
- Strong organizational skills

Required Knowledge, Skills, and Abilities

- Excellent verbal and written communication skills.

- Proficiency in computer processing functions and other standard office equipment.

- Ability to effectively manage and prioritize multiple tasks.

- Ability to calmly and professionally resolve issues with diplomacy and tact.

- Ability to work independently with minimal supervision.

- Strong organizational skills.

- Visual acuity to read a computer screen and paper documents; close and distance vision, peripheral vision depth perception, ability to adjust focus.

- Hearing acuity to converse with staff and customers in person and by phone.

- Ability to stoop, bend, kneel, reach with hands, and lift and move 10 pounds on a regular basis, and up to 25 pounds occasionally; ability to sit for hours at a time.

Working Conditions:

This position functions indoors in a medical/business environment. Employee will be exposed to moderate noise levels and interruptions.  Visual acuity to read and compute screen and paper documents; close and distance vision, peripheral vision depth perception, ability to adjust focus; hearing acuity to converse with staff and customers.  Ability to sit for hours at a time .  Employee will be exposed to moderate noise levels and interruptions.

Travel:

Travel between local offices when necessary.

Pay :

$20-$23