Operations Supervisor

Norfolk Iron & MetalIowa, United StatesHybridFull-timeMid level, 2–5 yearsListed 5 days ago

Apply now

About this role

Operations Supervisor - Hybrid 2nd & 3rd Shift (5p to 1:30a)

Position Summary

The Operations Supervisor is responsible for leading manufacturing operations across a hybrid schedule (5p to 1:30a) supporting both 2nd and 3rd shift production teams. This role requires a hands-on leader who excels in lean manufacturing principles, employee development, process improvement, and operational excellence. The Operations Supervisor will drive safety, quality, productivity, and continuous improvement while building a highly engaged and accountable workforce during extended off-shift coverage.

The ideal candidate is a strong coach and mentor with proven experience implementing Lean Manufacturing tools, leading change initiatives, managing employee performance, and fostering a culture of accountability and continuous improvement.

Essential Responsibilities

Operations Leadership

- Provide daily supervision and direction for manufacturing staff across 2nd and 3rd shifts.

- Ensure production schedules, quality standards, and customer requirements are achieved.

- Monitor key performance indicators (KPIs) including safety, quality, productivity, scrap, and labor efficiency.

Employee Development & Leadership

- Coach, mentor, and develop employees to improve performance, engagement, and advancement opportunities.

- Conduct regular performance evaluations and provide ongoing feedback.

- Develop training plans and support cross-training initiatives to build workforce flexibility.

- Promote a culture of accountability, teamwork, and respect throughout the organization.

Performance Management & Discipline

- Address employee relations issues promptly and professionally.

- Conduct investigations as needed and administer corrective actions consistent with company policies.

- Maintain thorough and accurate documentation regarding employee performance and disciplinary matters.

- Ensure consistent application of policies, procedures, and workplace standards.

Lean Manufacturing & Continuous Improvement

- Champion Lean Manufacturing principles throughout the operation.

- Drive implementation and sustainability of 5S programs.

- Identify waste reduction opportunities and implement process improvements that improve safety, quality, delivery, and cost performance.

- Support standardized work development and process discipline.

Change Management

- Lead change initiatives and effectively communicate operational changes to employees.

- Build employee engagement and commitment during transitions.

- Partner with leadership teams to execute strategic operational improvements.

- Support implementation of new equipment, processes, systems, and organizational changes.

Safety & Compliance

- Promote a strong safety culture and ensure compliance with all company safety policies.

- Conduct safety observations, audits, and investigations.

- Lead corrective actions resulting from safety incidents and near misses.

- Ensure compliance with environmental, health, and regulatory requirements.

Required

- Associate's degree or equivalent combination of education and manufacturing leadership experience.

- Minimum 3-5 years of manufacturing supervisory experience.

- Demonstrated success implementing Lean Manufacturing principles.

- Strong understanding of continuous improvement methodologies.

- Experience managing employee discipline and employee relations.

- Excellent communication, coaching, and leadership skills.

- Ability to work a hybrid schedule supporting both 2nd and 3rd shifts for an extended period.

- Proficiency with Microsoft Office

#ZR