About this role
Service Supervisor – Link Apartments® CYKEL & The J
Charlotte, NC | Full-Time
Lead Maintenance Across Two Boutique Charlotte Communities
Are you a hands-on maintenance leader who enjoys solving problems, taking ownership, and seeing the impact of your work? Grubb Properties is seeking a Service Supervisor to lead maintenance operations at Link Apartments® CYKEL and The J. Two boutique Charlotte communities totaling fewer than 200 homes and located just three miles apart.
This isn't your typical large-community maintenance role. You'll lead maintenance across one established community and one new furnished micro-apartment lease-up, working alongside a full-time Service Technician who supports both properties. You'll have the opportunity to help shape maintenance operations at a new community while maintaining the high standards and resident experience of an established property.
This could be a great next step for an experienced Senior Service Technician, Assistant Service Manager, or current Service Supervisor who is ready to take ownership, lead a small team, and make a visible impact.
What You’ll Be Doing:
- Lead Maintenance Across Two Communities: Oversee day-to-day maintenance operations at Link Apartments® CYKEL and The J, partnering closely with the Property Manager and onsite team.
- Help Launch a New Community: Support the opening and lease-up of a new furnished micro-apartment community while maintaining high standards at an established property.
- Keep Everything Running: Troubleshoot and maintain HVAC, plumbing, electrical systems, appliances, building systems, and common areas across both communities.
- Own Work Orders & Turns: Prioritize service requests, preventative maintenance, inspections, and apartment turns to deliver responsive service and move-in-ready homes.
- Lead the Maintenance Team: Train and support maintenance team members, coordinate vendors, and ensure work is completed safely and to Grubb Properties standards.
- Protect the Properties: Maintain strong property appearance, identify maintenance needs early, and help preserve the long-term condition of both communities.
- Manage the Details: Maintain tools, supplies, inventory, vendor relationships, and maintenance expenses while staying within budget.
- Be a Resident Hero: Build trust with residents through responsive communication, quality work, and a genuine commitment to their living experience.
- Lead Safety & Compliance: Ensure maintenance operations meet company safety standards and applicable requirements.
What You Bring:
- 3–5+ years of hands-on multifamily or residential property maintenance experience.
- Previous experience leading maintenance operations, projects, vendors, or team members.
- CFC Type I & II required; Universal preferred.
- CPO license is preferred
- Strong knowledge of HVAC, plumbing, electrical, appliance repair, and general building maintenance.
- Strong troubleshooting, organizational, leadership, and communication skills.
- Ability to balance priorities across two nearby communities and take ownership of day-to-day maintenance needs.
- Yardi and HappyCo experience is a plus.
Physical & Work Requirements:
- Must be available for evenings/weekends for emergency maintenance
- Frequent walking, stair climbing, lifting (up to 50 lbs), and use of tools
- Works in office, residential, and outdoor settings
- Must have reliable transportation and a valid driver’s license
Benefits & Perks:
- Free medical insurance after 90 days for eligible employees
- Dental, vision, FSA, legal, and credit union plans available
- Over 3 weeks of PTO in your first year
- 12 paid holidays + volunteer time off
- 3% 401(k) contribution by the company after 6 months
- Tuition and education reimbursement
- Company-paid life, AD&D, short- and long-term disability insurance
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PM22
MANAGEMENT HAS THE RIGHT TO REVISE THIS JOB DESCRIPTION AT ANY TIME. THE JOB DESCRIPTION IS NOT A CONTRACT FOR EMPLOYMENT, AND EITHER YOU OR THE EMPLOYER MAY TERMINATE EMPLOYMENT AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT NOTICE