Sr. Manager, Account Management

Bustle Digital Group (BDG)New York City, New YorkHybridFull-timeSenior, 5–8 yearsListed 3 hours ago

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About this role

What You'll Do

Provide best-in-class service as the primary post-sale client contact, independently running active programs and overseeing multiple elements.

- Know every sold campaign element and strategy to deliver on client objectives

- Engage frequently with senior leadership and key stakeholders across the company

- Create and maintain all post-sale program documentation, including kickoff agendas, sold SOWs and campaign trackers

- Coordinate with third-party vendors on rich media ad units, and build screenshot decks when campaigns go live

- Partner with AdOps to monitor creative implementation, tagging, QA and delivery, ensuring media KPIs are met and optimized

- Work with BDG Studios to execute custom content, including articles, social posts, influencer activations, and video and photo shoots

- Partner with Events to execute branded client events, from bespoke single-sponsor events to activations at BDG tentpoles

- Manage branded content projects and deliverables in Monday.com to keep everything on schedule

- Partner with Distribution Marketing to execute content distribution plans and manage social performance

- Partner with Reporting and Insights to analyze performance, recommend real-time optimizations and build end-of-campaign recaps

- Lead end-of-campaign debriefs, sharing learnings and best practices across teams

Requirements

- BA or equivalent

- 5-7 years Advertising or Publisher company experience

- Strong track record in client service

- Preferred: Experience in management

- Branded content (video, articles, social, influencer), small-scale event execution and media execution experience essential

- Strong attention to detail

- Highly organized and the ability to multitask

- Ability to lead junior team members

- Preferred: Proficiency with Canva, Keynote, Excel, Google Workspace, Monday.com

BDG Media Inc. is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.