Manager, HCP Promotions

Company Description

About AbbVie

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/ . Follow Allergan Aesthetics on LinkedIn.

Job Description

The HCP Promotions Manager plays a key role in driving impactful healthcare professional (HCP) promotional programs across AbbVie’s non-Facial brands, including SkinMedica, DiamondGlow, Latisse, CoolSculpting, and Natrelle. This role partners closely with Brand Marketing, Finance, Business Technology, Analytics, and cross-functional collaborators to bring promotional strategy to life in a way that supports business growth, field execution, and seamless customer experience.

This position is responsible for operationalizing HCP promotions end-to-end — from discovery and planning through promo SKU creation, testing, validation, system configuration, deployment, and performance tracking. The ideal candidate brings a strong blend of operational excellence, strategic thinking, and cross-functional leadership, with a passion for delivering simple, scalable, data-driven solutions that support business and sales objectives.

Key Responsibilities

- Lead the creation and management of HCP promotions within Allē Admin or Direct for non-Facial brands, including SkinMedica, DiamondGlow, Latisse, CoolSculpting, and Natrelle.
- Partner with Brand Marketing, Finance, Business Technology, Analytics, and other internal stakeholders to plan and execute promotional campaigns.
- Manage Alle In-office Rebate promo exceptions and escalations through the Source of Truth Teams platform.
- Collaborate with internal partners across MLRC, Engineering, Master Data, Pricing, Business Analytics, and Customer Service Operations.
- Support allowance forecasting and budget planning in partnership with Finance.
- Document approvals, promotion details, and post-launch performance to support transparency and continuous improvement.
- Apply a test-and-learn mindset by leveraging data to evaluate results and inform future promotional strategies.
- Serve as a primary point of contact for Call Center and Sales teams regarding promotional plans and execution.
- Develop FAQs, work instructions, and training materials for Customer Service, and lead training sessions as needed.
- Provide clear, actionable directions for sales teams to support in-office execution.
- Partner with Brand teams to support collateral needs and field sales communications.
- Anticipate platform and analytics needs across stakeholder groups and recommend forward-looking solutions.
- Ensure MADI reporting is tailored to meet the needs of each salesforce and aligned to future business needs.
- Partner with Analytics to ensure PRISM dashboards effectively track promo performance.
- Prioritize and manage projects to ensure delivery on time and within budget, with close attention to sales close dates and quarterly objectives.
- Work with Data Science and Analytics teams to ensure timely, accurate reporting that supports decision-making.

Qualifications

Minimum Requirements

Education and Experience

- Bachelor’s degree in marketing or a related field.
- 5+ years of experience in sales, marketing, and/or project management.
- Strong understanding of field sales organizations, operations, and training.
- Experience supporting customer configuration in office tools such as Allē and Allergan Partner Privileges.
- Strong understanding of analytics measurement and sales effectiveness.
- Demonstrated ability to collaborate effectively with a strong focus on partnership and ROI.
- Prior experience with SAP S/4HANA, customer operations, sales operations, and related platforms such as MADI and Moxie.
- Prior experience with Direct (formerly Allergan Direct).
- Ability to create simple, effective solutions that support sales and ROI goals.
- Proficiency in PowerPoint and Excel.

Essential Skills and Abilities

Exhibits:

- Exceptional interpersonal skills and the ability to influence without authority.
- Strong communication skills across all levels of the organization, including peers, sales teams, and executive leadership.
- Entrepreneurial mindset with a proactive, solution-oriented approach.
- Strong project management skills and the ability to prioritize effectively.
- Strong presentation and storytelling skills.
- SAP knowledge related to promo SKU creation, invoicing, test order validation, reporting preferred.
- Background on Veeva Vault review process.

Ability to Work:

- In a complex, fast-paced, cross-functional environment.
- Independently with strong ownership and accountability.
- Manage and prioritize multiple responsibilities, issues, and deadlines.
- Manage budgets with an understanding of allowance impact.
- Work effectively with multiple BT partners, Master Data, Finance, Customer Service Ops, Warehouse/Distribution Centers, and field sales.
- Focus on results while acting with integrity.
- Anticipate and mitigate risks by identifying issues early and implementing effective solutions.

Demonstrates:

- Deep understanding of marketplace needs and the impact of programs and projects across multiple stakeholders.
- Proficiency in various systems/platforms including Direct (formerly Allergan Direct), Moxie, SAP, Veeva Vault, Snowflake, and Power BI.
- Knowledge and understanding of Allergan Aesthetics field sales territory alignments and account tier levels.
- Strong project management skills from promotion planning through launch.
- Critical thinking and a solution-oriented mindset.
- Ability to anticipate risks, navigate challenges, and deliver sustainable, business-driven solutions.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
- This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

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