About this role
Position Purpose
The Asset Recovery Paralegal is responsible for supporting legal recovery efforts related to small claims judgments, claim and delivery actions, collection litigation, and collateral recovery. This position ensures legal actions are completed in a timely and accurate manner while maintaining compliance with applicable laws, regulations, and court requirements. The role works closely with members, attorneys, and court personnel to facilitate the recovery of delinquent debts and mitigate losses to REV Federal Credit Union.
Duties & Responsibilities
Assumes Responsibility for Operational Leadership and Branch Support:
- Organizes and coordinates a high volume of collection, litigation, and recovery matters
- Communicates professionally with members, attorneys, and court personnel
- Manages litigation and deadlines
- Prepares, reviews, and files necessary documents with the court and county offices
- Serves as an administrative support resource for the Asset Recovery Department
- Ensures all legal correspondence and documentation received by Asset Recovery is reviewed and routed to the appropriate party for approval and action
- Prepares, receives, and reviews documentation and works closely with members and internal and external counsel to ensure that all required documents are completed within the deadlines set by the court
- Maintains accurate records and case files for all legal recovery activities
- Diligently reviews loans assigned to legal counsel to ensure that the process is being completed efficiently so that it is completed within the allowable state timeline
Legal Recovery:
- Evaluates loan files to ensure all required notices and documentation have been provided prior to initiating proceedings
- Prepares legal referral packages and forwards them to designated legal counsel
- Monitors accounts assigned to attorneys to ensure legal actions progress efficiently and within state-mandated timelines
- Files actions through Small Claims Court to obtain judgments when appropriate
- Maintains complete and accurate records of all expenses within the appropriate general ledger accounts
Loss Mitigation and Member Assistance:
- Works collaboratively with members to identify loss mitigation opportunities when appropriate
- Establishes and monitors repayment agreements based on a member's financial ability to repay
- outstanding debt
- Refers accounts requiring additional loss mitigation review or approval to management
Reporting and System Maintenance:
- Updates Keystone / Fusion to ensure all actions, communications, deadlines, and outcomes are properly documented, tracked, and monitored
- Prepares departmental reports as requested by Senior Management
- Completes required monthly reports accurately and within established deadlines
Team Accountabilities:
- Supports and upholds REV FCU standards and values
- Adheres to the REV FCU Code of Ethics and ensures that confidential information is safeguarded
- Maintains a high level of cooperation and professionalism with all associates to support efficient operations and exceptional member service
- Communicates new ideas and suggestions that will improve profitability and efficiency for REV FCU overall operation
- Processes payments for delinquent loan payments as needed
- Maintains neat and organized work area and scans all pertinent documentation
- Assists as a backup for the charge-off and negative share specialist and loss mitigation specialist as needed
- Performs other duties as assigned by management and as needed
Assuming responsibilities for related duties as required or assigned.
Skills & Qualifications
Education/Skills and Abilities:
- Associate's degree or equivalent combination of education and relevant work experience
- Minimum of two (2) years of experience in collections litigation, Claim and Delivery actions, or related legal recovery functions
- Working knowledge of collection and judgment processes from default through final resolution
- Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
- Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously
- Excellent verbal, written, and interpersonal communication skills
- Ability to maintain confidentiality and exercise sound judgment
- Strong analytical and problem-solving abilities
- Knowledge of legal terminology, regulatory compliance, and risk management principles
- Ability to work effectively in a fast-paced environment with competing priorities
- Proven ability to manage time effectively and consistently meet deadlines
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)