Care Management Associate NE

Join our team as a PRN, Care Management Associate, at INTEGRIS Health Baptist Medical Center, in Oklahoma City, OK.

The Case Management Associate plays a vital role in supporting the case management team by coordinating patient care, facilitating efficient hospital operations, and ensuring quality patient outcomes.

This role involves assisting with discharge planning, coordinating referrals, managing case management data, and collaborating with multidisciplinary teams to meet patient needs. The Hospital Case Management Associate will work in alignment with INTEGRIS Health’s Mission, Vision, and Values, contributing to a culture of compassion, excellence, and collaboration.

This position also includes supporting analytics and maintaining case management data, ensuring accurate record-keeping, and providing valuable insights to improve patient care and operational efficiency. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

REQUIRED QUALIFICATIONS
EXPERIENCE:

- 1-3 years of experience in a hospital or health care setting, preferably in case management, patient care coordination, or health care administration.

EDUCATION:

- High School Diploma or GED required.

LICENSE/CERTIFICATIONS:

- BLS certification required, with ongoing certification maintenance

SKILLS:

- Excellent communication skills, both verbal and written.
- Strong organizational and multitasking abilities.
- Knowledge of health care terminology and processes.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Compassionate and empathetic when interacting with patients and families.
- Proficiency in using office software (e.g., Microsoft Office Suite) and EHR systems.
- Ability to maintain confidentiality and adhere to privacy regulations (e.g., HIPAA).
- Strong problem-solving abilities.
- Attention to detail and accuracy.
- Ability to handle sensitive situations with tact and professionalism.
- Ability to work independently with minimal supervision.

PREFERRED QUALIFICATIONS
EXPERIENCE:

- Experience with Electronic Health Record (EHR) systems is a plus.

EDUCATION:

- Associate’s degree in health services, Social Work, Nursing, or a related field preferred.
- A bachelor’s degree in social work, Nursing, or a related health care discipline is highly desirable.

LICENSE/CERTIFICATIONS:

- Certification in Case Management (CCM) or a related certification is preferred, but not required at the time of hiring.
- Basic Life Support (BLS) certification may be required depending on hospital policy.

INTEGRIS Health is an Equal Opportunity Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.