Information Technology Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

## Job Summary



To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Information Technology manager, located in Guadalajara, North Campus

Reporting to the Sr IT Manager the IT Manager wil act as main point of contact, leading IT initiatives and ensuring the effective operation of infrastructure, including servers, databases, and networks. Combines technical knowledge with strategic leadership, project management, and ITIL-based operations.

What a typical day looks like:

- Drives execution, manages timelines and stakeholders, and partners with customers to understand requirements, negotiate solutions, communicate technical complexities, and achieve win-win business outcomes.
- Plan, prioritize, and manage IT support and maintenance activities to ensure that organization’s information systems function reliably and that IT resources are used effectively.

- Liaise with functional or operational area managers to understand their current and future information needs and determine how information systems should be installed, configured, and maintained to best meet these needs.
- Select, develop and evaluate personnel to ensure the efficient operation of the function.

- Lead, direct, evaluate, and develop a team of information systems professionals and support staff to ensure that the organization’s information systems are supported effectively and within budget.

- Approve system development cost estimates, budgets, and schedules.

- Direct daily department activities in order to maximize system utilization and support business needs as it pertains to a site’s IT infrastructure.  Examples include IMAC, VMAC, and responding to Help Desk tickets.

- Manages the relationship with the service providers of any outsourced infrastructure component.  This includes managing the service level agreement, change management, maintaining a thorough understanding of cost issues including participating in negotiation of new cost schedules.

- Manage business continuity and recovery of company’s information systems, including needs analysis, design, plan development, implementation and documentation.

The experience we’re looking to add to our team:

- Bachelor’s degree in Information Technology or a related field.
- Experience in a similar role with junior leadership responsibilities, leading IT projects.
- Fluent English proficiency, both technical and conversational.
- Knowledge of compliance and/or cybersecurity.
- Experience managing IT teams, including personnel and resources (infrastructure, budget, and CAPEX).
- Knowledge of IT infrastructure is preferred.
- Basic understanding of project management principles.

What you’ll receive for the great work you provide:

- Competitive Salary
- Life & Medical insurance
- Christmas Bonus
- Food Coupons
- Saving Fund.
- Life Insurance

KL08

##

## Job Category
IT

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).