Implementation Specialist

Careington International CorporationHybridFull-timeNew grad, 0–1 yearsListed 2 weeks ago

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About this role

For more than 45 years, Careington International has been a leader in the health and wellness benefits space. Since its founding in 1979, Careington has been delivering dental discount solutions as its core competency. Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life needs. Through its affiliated nationally licensed third-party administrator (TPA), Careington also delivers full-scale administrative services, including customer service, licensed enrollment, claims administration, individual and group billing, and more.

We are based in Frisco, TX and employ prospective candidates that are open to a Hybrid work environment, three days per week in the office, two from home. If you are looking for a great company culture filled with rewarding career advancement opportunities, this is the place for you.

Beginning in the Spring of 2027 , expect to work five days per week in the office.

About the Role

Are you a recent graduate looking to launch your career in project management and client services OR an established professional within this field? Were seeking a motivated, detail-oriented, and hard-working individual to join our team as an Implementation Specialist. In this role, youll be a key part of our implementation process, including creating and maintaining project plans that align with the project scope. This is a client-facing role, ideal for someone who thrives in a fast-paced environment, enjoys working with people, and is eager to learn and grow in the world of project delivery.

What Youll Do

- Create & manage implementation project plans.

- Schedule and prepare for client meetings.

- Track project milestones, deliverables, and timelines.

- Document meeting notes, action items, and client decisions.

- Provide regular status updates to internal teams and clients.

- Document risks & escalate concerns to leadership, when needed.

- Collaborate with cross-functional teams including Sales, Operations, Fulfillment, Compliance, Marketing, IT, Claims, & more.

What Were Looking For

- Professionals with a degree in Business, Communications, Project Management, or related field.

- Strong organizational skills and attention to detail.

- Excellent written and verbal communication.

- A quick learner whos eager to grow and take on new challenges.

- Comfortable working with clients and internal teams.

- Familiarity with tools like Microsoft Office, Outlook, Teams, or project management platforms (training provided).

- A positive attitude, strong work ethic, and a desire to exceed expectations.

Why Join Us?

- Hands-on experience in client-facing project management environment.

- Mentorship, training, and support from experienced tenured project managers.

- Opportunities for growth into project management or client success roles.

- Collaborative and supportive team environment.

- Exposure to real-world business operations and client relationships.