About this role
Position Summary
The Quick Lane Service Technician performs routine vehicle maintenance and light repair services for customers in a fast-paced automotive service environment. This role focuses on preventive maintenance, tire services, inspections, and basic mechanical repairs while providing high-quality workmanship and helping ensure customer satisfaction.
Essential Duties and Responsibilities
Perform oil and filter changes according to manufacturer specifications.
Conduct multi-point vehicle inspections and identify maintenance needs.
Remove, mount, balance, rotate, and repair tires.
Replace batteries, wiper blades, air filters, and cabin filters.
Perform brake inspections and basic brake service work.
Diagnose and perform light mechanical repairs.
Inspect fluid levels and replenish as needed.
Complete maintenance services efficiently while meeting quality standards.
Maintain accurate repair orders and service documentation.
Keep workstations, service bays, tools, and equipment clean and organized.
Follow all Ford, dealership, and safety procedures.
Communicate repair findings and recommendations to service advisors.
Assist with shop maintenance and other duties as assigned.
Qualifications
High school diploma or equivalent preferred.
Prior automotive maintenance or repair experience preferred.
Ford Quick Lane or automotive service experience is a plus.
Valid driver's license with a clean driving record.
Basic knowledge of automotive systems and maintenance procedures.
Ability to use hand tools, power tools, and shop equipment safely.
Tools and Toolbox required.
Physical Requirements
Ability to stand, walk, bend, stoop, and lift up to 50 pounds regularly.
Ability to work in a shop environment with exposure to vehicle fluids, noise, and varying temperatures.
Ability to safely operate customer and dealership vehicles.
Skills and Attributes
Strong mechanical aptitude.
Attention to detail and commitment to quality workmanship.
Ability to work efficiently in a fast-paced environment.
Dependable and punctual.
Strong teamwork and communication skills.
Customer-focused attitude and professional appearance.
Preferred Certifications
ASE Certifications are a plus but not required.
Ford Quick Lane or Ford service training is preferred but not required.
Work Schedule
Full-time position. May require Saturdays and overtime based on business needs.
Compensation
Competitive hourly wage or flat-rate pay structure based on experience, certifications, and performance.
What Success Looks Like
Completing maintenance services accurately and efficiently.
Maintaining a high level of customer satisfaction.
Meeting productivity and quality standards.
Contributing to a clean, safe, and organized service department.
Supporting dealership goals through dependable service and teamwork.