Senior Project Manager

Job Title:
Senior Project Manager

Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Role: Senior Project Manager

Location: Omaha, NE (Onsite – 5 Days a week)

Job Description
We’re looking for a collaborative and delivery-focused Project Manager to lead technology initiatives through a blend of Agile Scrum leadership and project management discipline. In this role, you’ll serve as the primary facilitator for Agile delivery activities while guiding project planning, dependencies, risks, resource coordination, stakeholder communication, and execution across the software delivery lifecycle.

This is an exciting opportunity for a mid-level delivery professional who thrives in cross-functional environments, builds transparency and accountability, and helps teams continuously improve how they plan, deliver, and create value.

Responsibilities

- Lead Agile delivery activities for technology initiatives, supporting successful planning, execution, tracking, and delivery.
- Facilitate Scrum ceremonies and delivery routines, including sprint planning, backlog refinement, daily standups, reviews, retrospectives, and follow-up actions.
- Partner closely with Product Owners, Business Analysts, Developers, QA resources, and business stakeholders to promote alignment, transparency, and shared accountability.
- Manage delivery plans, schedules, dependencies, risks, issues, and commitments to help teams deliver predictably and effectively.
- Use Jira to support sprint planning, backlog management, dashboard creation, reporting, and delivery visibility.
- Track and communicate progress, blockers, risks, and decisions clearly to stakeholders and team members.
- Coordinate resources and priorities across multiple initiatives while helping teams stay focused on outcomes.
- Foster a culture of continuous improvement by identifying process opportunities and supporting practical Agile ways of working.
- Influence and guide cross-functional teams without direct authority, helping remove obstacles and keep delivery moving forward.
- Support technology delivery teams working in engineering, transportation, railroad, or other operational technology environments, as applicable.

Qualifications

- 3–7 years of experience serving as a Scrum Master, Agile Lead, Project Manager, Delivery Manager, or similar delivery-focused role.
- Strong understanding of Agile development methodology and Scrum delivery practices.
- Hands-on experience using Jira for sprint planning, backlog management, dashboard creation, and reporting.
- Demonstrated experience managing risks, dependencies, schedules, and delivery commitments.
- Strong communication, organizational, facilitation, and stakeholder management skills.
- Experience facilitating cross-functional teams and tracking follow-up actions through completion.
- Ability to manage multiple initiatives simultaneously while maintaining attention to detail and delivery quality.
- Proven ability to build trust, drive alignment, and influence stakeholders without direct authority.
- Experience working with technology delivery teams.
- Preferred: Certified Scrum Master, Professional Scrum Master, or similar Agile certification.
- Preferred: Experience supporting engineering, transportation, railroad, or operational technology environments.
- Preferred: Familiarity with Microsoft Teams and SharePoint.

The base salary for this position is $72,500 - $77,594 plus, incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 10/18/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.  Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.  If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

Location:
USA, NE, Work-at-Home

Language Requirements:

Time Type:
Full time

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

·     English

·    Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected] .  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE