About this role
Overview
Love great hair, amazing people, and a fun, upbeat work environment? We want YOU! 💛
Drybar Vernon Hills is looking for a friendly, outgoing, and energetic Front Desk Receptionist/Bartender to join our growing team! As the first face our clients see, you'll play a huge role in creating a welcoming and memorable experience from the moment they walk through our doors.
We're looking for someone who loves connecting with people, has a passion for beauty, thrives in a fast-paced environment, and brings positive energy to every shift. From greeting clients and managing appointments to helping with memberships and retail, you'll be an essential part of keeping our salon running smoothly.
If you're organized, love working with a team, and enjoy making people feel their best, we'd love to meet you!
Responsibilities
- Create a warm, welcoming, and positive experience for every client from the moment they walk through the door
- Greet clients, manage check-ins and check-outs, and assist with appointments using Booker
- Answer phone calls, respond to voicemails, and assist clients with scheduling questions and service inquiries
- Manage client profiles, review appointment notes, and help provide a personalized experience for every guest
- Process payments, tips, and transactions accurately and professionally
- Confidently recommend and promote Drybar products, styling tools, memberships, and services
- Educate clients on membership benefits, promotions, and retail products
- Work closely with stylists and management to ensure smooth salon operations and a positive team environment
- Handle client questions, concerns, and feedback with patience, professionalism, and a solution-focused attitude
- Support daily opening and closing procedures to keep the salon running efficiently
- Bring positive energy, teamwork, and a can-do attitude to every shift!
Qualifications
- Friendly, outgoing, and enthusiastic personality with a passion for beauty and customer service
- Ability to thrive in a fun, energetic, and fast-paced salon environment
- Excellent communication and interpersonal skills with a positive, team-oriented attitude
- Strong multitasking and organizational skills while maintaining attention to detail
- Passion for providing exceptional customer service and creating memorable client experiences
- Ability to think quickly, problem-solve, and handle challenging situations professionally
- Comfortable promoting memberships, retail products, and salon services