About this role
The Sr. Manager, Digital Infrastructure , reports to the Global Director of Infrastructure & Operations and is based in Avon Lake, Ohio. This role leads Avient's Global Infrastructure Governance function. It oversees the cloud, datacenter, compute, enterprise backup, and Microsoft 365 & collaboration platforms that serve approximately 9,000 associates at 130 facilities in more than 40 countries worldwide. The Sr. Manager leads a team of 5 direct reports across the US, Europe, China and India, governs a managed service provider team of approximately 50 resources, and manages an annual budget of approximately $20M. Working closely with Cybersecurity, Architecture, Applications and Procurement, this leader will modernize our infrastructure, build security in from the start, control cost, and hold delivery to high standards. Success is measured by the reliability of the environment and the predictability of delivery. It's an opportunity to bring new thinking, challenge the status quo, and make an impact across IT and the business.
Education and Experience
- Bachelor’s degree in computer science, information systems or related field, or equivalent experience
- Experience in Manufacturing or similar industry.
- 10+ years of progressive technical experience across infrastructure disciplines (cloud, datacenter, compute/virtualization, storage/backup and Microsoft 365).
- 3+ years of people leadership experience managing technical teams required; 5+ years leading global or multi-site teams preferred, including demonstrable high quality staff management.
- Proven experience governing outsourced or managed service providers against SLAs and contracts.
- Strong background in Microsoft Azure and Microsoft 365, including Microsoft enterprise licensing.
- Experience with environments segmented between IT and OT.
- Familiarity with ITIL or similar service management practices; ITIL certification preferred.
- Relevant industry certifications (e.g., Microsoft Azure, cloud security) are a benefit.
Additional Qualifications
- Strong process and internal customer focus.
- Experience in infrastructure project management, planning, and execution, with proven ability to deliver results on time and within budget.
- Financial acumen: budgeting, capital planning, cloud cost optimization, vendor negotiation and renewals.
- Working knowledge of security and compliance frameworks (NIST CSF, SOX IT general controls) and security-by-design practices.
- Hands-on scripting and automation experience (e.g., PowerShell, Azure Automation) and interest in applying AI-enabled tools to operations.
- Excellent communication, presentation, and interpersonal skills, with the ability to communicate complex technical concepts to both technical and non-technical audiences, and to set clear expectations in writing.
- Demonstrated experience working and collaborating within a global enterprise with diverse teams.