OTC Cash Applications Analyst

AptivCiudad Juárez, ChihuahuaOn-siteFull-timeMid level, 2–5 yearsListed 2 hours ago

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About this role

Your Role

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Are you interested in finance, problem-solving, and working within a global Order-to-Cash environment? As an OTC Cash Applications Analyst at Aptiv , you will support the accurate and timely application, reconciliation, and resolution of customer payments.

In this role, you will analyze payment and remittance information, perform reconciliations, investigate discrepancies and unidentified payments, and collaborate with different functions to maintain accurate customer accounts.

ROLES AND RESPONSIBILITIES

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Cash Applications & Payment Processing

- Ensure timely application of payments received through wire transfers, ACH, checks, deposits, and other payment methods
- Review bank transactions, payment files, cash reports, and remittance information
- Analyze invoices, credit notes, deductions, bank references, and open items to determine the correct allocation of payments
- Apply and clear payments in SAP and/or HighRadius in accordance with accounting policies and established procedures
- Ensure receipts are recorded against the correct entity, account, and customer

Reconciliation & Exception Management

- Perform daily and month-end reconciliations between bank accounts, Accounts Receivable, unapplied cash accounts, and the general ledger
- Investigate unidentified payments, missing remittances, duplicate payments, overpayments, discrepancies, unrecognized references, and deposits received in incorrect bank accounts
- Request remittance information and clarifications from customers, banks, Treasury, Collections, and other involved teams
- Create, update, and close cases in ServiceNow or other case-management tools
- Maintain accurate records and trackers for cash, residual items, pending remittances, and exceptions
- Escalate high-value items, close risks, system failures, missing documentation, and unresolved cases according to established processes

Reporting & Process Improvement

- Prepare and analyze Cash Applications reports and metrics, including applied cash, unapplied cash, residual aging, productivity, accuracy, and service-level performance
- Identify opportunities for process standardization, automation, and continuous improvement
- Support activities related to process transitions, documentation, and knowledge transfer
- Participate in operational meetings, close reviews, audits, training sessions, and special projects related to Cash Applications

Cross-Functional Collaboration & Controls

- Collaborate with Collections to maintain accurate customer balances and support the resolution of outstanding items
- Work with Treasury, Accounting, Billing, Credit, Sales, and other related functions
- Comply with internal controls, audit policies, segregation-of-duties requirements, and documentation standards
- Maintain confidentiality of financial and banking information

Your Background

- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
- Advanced English proficiency for verbal and written communication with global teams, customers, and banks
- Minimum 1 year of experience in OTC processes, Cash Applications, Accounts Receivable, bank reconciliations, or related areas
- Strong numerical and analytical skills to investigate and resolve unidentified payments, discrepancies, deductions, duplicate payments, and other exceptions
- Knowledge of basic accounting principles, Accounts Receivable, and the Order-to-Cash cycle
- Knowledge of SAP or other ERP systems, including open-item review, clearing, and customer account analysis
- Experience with Cash Applications and case-management tools, preferably HighRadius and ServiceNow
- Intermediate Microsoft Excel skills for analysis, reconciliations, data lookups, and report preparation
- Proficiency in Word, PowerPoint, and Outlook
- High attention to detail and accuracy when recording, applying, and reconciling financial transactions
- Strong organization and priority-management skills
- Effective cross-functional communication and collaboration skills
- Results-oriented approach, sense of urgency, initiative, and follow-through
- Continuous-improvement mindset; knowledge of Lean or Six Sigma methodologies is desirable

Why Join Aptiv

You grow at Aptiv.

Aptiv's winning culture is global by design. We bring together diverse perspectives, cultures, and business contexts to solve our customers' toughest challenges. In this environment, every individual can grow, lead, and make an impact, regardless of background, because inclusion fuels how we innovate and win.

You make an impact at Aptiv.

One of the strengths of humanity is our drive to progress, to improve, and to achieve more tomorrow than we did yesterday. People need solutions they can trust when it matters most. At Aptiv, you are building those solutions every day.

You have support at Aptiv.

We ensure you have the resources and support you need to take care of your family, your physical health, and your mental health with a competitive benefits package.

Your Benefits

- Savings Fund
- Pension Plan
- Christmas Bonus
- Attendance Bonus
- Vacation Premium
- Medical Expenses
- Life Insurance
- Social security (IMSS, INFONAVIT, Retirement)
- Recognition for innovation and excellence
- Opportunities to give back to the community

Meet the Next-Generation Apti v

At Aptiv, we deliver innovative solutions that people trust when it matters most.

Progress is never static. It is about reaching further, exploring new possibilities, and enabling mobility. Aptiv empowers customers to create solutions people rely on, advancing safety and autonomy in Automotive and Commercial Vehicles, enabling mission-critical performance in Aerospace & Defense, and powering intelligent systems across Energy, Enterprise, and Telecommunications.

Guided by our winning culture and values to Think & Act Like Owners, as One Team, and Play to Win, we turn commitment into results and achieve more together.

Join Us to Deliver Innovative Solutions That People Trust!

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.