Construction Manager I - St. Catharines, ON

Build your career with AFL Integria

Are you an experienced construction leader who thrives in a fast-paced environment, enjoys solving operational challenges, and takes pride in delivering quality results?

AFL Integria is looking for a Construction Manager to join our team in St. Catharines, Ontario. This is an opportunity to lead telecommunications construction operations, support field teams, and play a key role in delivering reliable fibre optic connectivity to customers and communities.

As part of AFL, a global provider of fibre optic products and network infrastructure solutions, AFL Integria is committed to operational excellence, continuous improvement, and creating an environment where our people can succeed.

Safety is at the heart of everything we do . AFL was recognized as one of EHS Today's America's Safest Companies for 2026, reflecting our commitment to workplace safety, employee well-being, and responsible operations.

If you're a hands-on leader who values accountability, teamwork, and delivering results, we'd love to hear from you

About the role

Reporting to the designated operations leader, the Construction Manager will oversee the day-to-day execution of telecommunications pathway and fibre drop construction, including aerial, buried, and transitional infrastructure connecting private properties to the public telecommunications network.

This position is responsible for managing field employees and subcontractors, coordinating resources, maintaining client relationships, and ensuring construction activities meet established safety, quality, production, and scheduling requirements.

Working within defined Service Level Agreements (SLAs), the Construction Manager will monitor operational performance, resolve field challenges, and collaborate with internal teams to deliver projects efficiently and consistently.

The Construction Manager will bring hands-on telecommunications construction experience, strong leadership capabilities, and a proactive approach to managing field operations in a high-volume environment.

Key Responsibilities:

- Apply and enforce the Project Specific Safety Program (PSSP) to ensure compliance with HS&E standards, OH&S regulations, and applicable codes across all employees and subcontractors.
- Oversee daily field operations related to FTTx pathway and drop construction, including aerial, buried, and transitional installations.
- Manage construction activities connecting private properties to public network infrastructure, including pathway and fibre drop placement from the property line to the customer demarcation point.
- Ensure key performance indicators (KPIs) are achieved across safety, quality, production, schedule adherence, and customer service.
- Manage field employees and subcontractors to ensure efficient resource allocation, productivity, quality execution, and timely completion of work.
- Drive operational performance within established Service Level Agreements (SLAs), ensuring Order-Based Drops are completed within required timelines.
- Monitor daily production, identify performance gaps, and implement corrective actions to maintain operational targets.
- Oversee buried construction activities, including trenching, drilling, excavation, conduit installation, and restoration.
- Oversee aerial construction activities, including aerial drop placement, attachments, and transitions between aerial and underground infrastructure.
- Support fibre installation, splicing, testing, and quality assurance requirements.
- Ensure all work is completed according to approved construction standards, specifications, and client requirements.
- Collaborate with internal stakeholders across multiple business units to ensure alignment between construction, dispatch, engineering, project controls, and client requirements.
- Act as a key point of contact for client-facing operational matters, maintaining strong relationships and ensuring timely communication.
- Manage operational escalations, including customer concerns, missed SLAs, construction challenges, and subcontractor performance issues.
- Lead operational meetings with internal teams, subcontractors, and clients to review performance, identify risks, and drive solutions.
- Maintain accurate daily production reporting, tracking operational performance, project milestones, and outstanding work.
- Identify opportunities to improve field productivity, operational efficiency, and cost management.
- Mentor and support the development of field employees, promoting accountability, continuous improvement, and a results-driven culture.
- Ensure compliance with environmental, health, and safety policies.
- Perform other related duties as required.

Personal Qualities

- Leadership – Able to motivate, develop, and hold field employees and subcontractors accountable for performance, safety, and quality.
- Results Focused – Highly motivated, driven to achieve operational targets, and committed to delivering results within demanding schedules.
- Proactive – A self-starter who takes ownership, identifies challenges early, and drives solutions without requiring constant direction.
- Flexible – Open to change and able to adapt quickly to shifting priorities, customer requirements, and operational challenges.
- Detail Oriented – Strong attention to detail with the ability to manage multiple priorities and follow through on commitments.
- Independent – Ability to work effectively with limited supervision while maintaining strong operational accountability.
- Analytical Thinking/Problem Solving – Capable of identifying operational gaps, evaluating challenges, and implementing practical solutions.
- Interpersonal Skills – Strong communication and relationship-building abilities, with the confidence to engage employees, subcontractors, internal stakeholders, and clients.
- Adaptability – Comfortable working in a fast-paced, high-volume environment with tight service delivery timelines.
- Customer Focused – Understands the importance of client relationships, customer experience, and delivering on commitments.
- Accountability – Takes ownership of operational results, escalations, and continuous improvement.

Qualifications:

- 2+ years of hands-on construction experience as a Construction Manager, Field Supervisor, or similar direct supervisory role within telecommunications construction.
- Experience in FTTx construction, Outside Plant (OSP) infrastructure, and Order-Based Drops operations is strongly preferred.
- Strong understanding of buried and aerial telecommunications infrastructure, including pathway construction, fibre drop placement, and transitional installations.
- Experience managing high-volume, Order-Based Drops programs within defined Service Level Agreements (SLAs).
- Working knowledge of buried construction methods, including trenching, directional drilling, excavation, conduit placement, and restoration.
- Working knowledge of aerial construction, including drop placement, attachments, and aerial-to-underground transitions.
- General understanding of fibre optic splicing, testing, and installation practices.
- Demonstrated experience managing field employees and subcontractors, including resource planning, performance management, and daily production tracking.
- Experience working directly with clients, managing operational escalations, and coordinating across multiple internal business units.
- Strong understanding of key performance indicators (KPIs), including safety, quality, production, and schedule adherence.
- Working knowledge of health, safety, and environmental protection practices as they apply to telecommunications construction.
- Ability to communicate clearly, collaborate with multiple stakeholders, and identify practical solutions to operational challenges.
- Proficiency in MS Office applications, including Word, Excel, Outlook, and PowerPoint.
- Ability to travel to various project locations as required.
- Valid driver's license.

Working Conditions:

- Combination of field-based and office-based responsibilities.
- Regular travel to active construction sites and operational locations.
- Exposure to outdoor construction environments and varying weather conditions.
- 40 hours/week, with flexibility to support operational requirements, including evenings, weekends, and statutory holidays when necessary.
- Ability to respond to urgent operational escalations and client requirements outside regular business hours when required.
- Travel may be required to locations that preclude the ability to return home daily.

Additional Perks:

- Competitive salary
- Incentive compensation bonus
- Company vehicle allowance
- Comprehensive health, dental, and vision benefits.
- RRSP / retirement savings matching.
- Paid vacation and personal days.
- Professional development and training support.
- Employee assistance program and wellness resources.
- Collaborative, high-performing team environment.
- Strong safety, quality, and continuous improvement culture.

If you are a hands-on construction leader who is ready to make an impact, we would love to hear from you. Apply today and join AFL Integria in building the connections that keep communities and customers connected.

Why Work for AFL Integria

- We Care: Our Employees are eligible to participate in our amazing Total Rewards Program which offers: Extended Health and Dental, Vision Care, Life Insurance, RRSP matching, Employee and Family Assistance Program and more.
- We Include : AFL is an equal opportunity employer thats committed to accessible, inclusive employment.
- We Develop : We enthusiastically support learning and advancement opportunities for our team members.
- We Reward: Abundant discounts with various retailers
- We have Fun! Employee Events throughout the Year!
- We Connect. #WeareAFL