Care Coordinator

Turn your passion for helping others into meaningful community impact! Join River Oaks Full-Service Partnership Wraparound (FSPW) team in Elk Grove and help children, youth, and families build on their strengths and succeed at home, school, and in the community.

As part of our certified High Fidelity Wraparound program, youll work with a collaborative team to provide flexible, family-centered mental health services and support.

In this role, you will:

- Support infants, children, and youth ages 0–21 in your community.

- Help youth and families achieve their goals and navigate the systems that support them.

- Promote success at home, school, and in the community.

- Provide flexible services based on each familys needs, including varied locations and schedules.

- Work with families, treatment teams, and community partners to develop individualized, strength-based care plans.

At River Oak, equity, diversity, and inclusion are part of our people strategy which reflects our vision of building an organization that attracts and leverages diversity in our staff, and strives for respect and inclusion throughout our workplace and in the communities we serve.

Program Summary:

The River Oak Full-Service Partnership Wraparound (FSPW) program provides intensive, individualized, family-centered mental health services and support to children and youth with complex behavioral and emotional needs who are involved in or at risk of entering the juvenile justice system, experiencing placement instability, or transitioning from residential care to a family setting. Through a collaborative, non-traditional team approach, FSPW partners with youth and their families to build on their strengths and develop comprehensive service plans that may include evidence-based interventions, care coordination, and natural community supports. Services are flexible and accessible, delivered in homes, schools, clinical sites, and community settings to meet each familys unique needs. The program aims to promote stability, strengthen family relationships, support academic and vocational success, reduce homelessness, psychiatric hospitalizations, and involvement in detention or incarceration, and help youth remain safely in their homes, schools, and communities.

Job Responsibilities:

- Coordinate individualized care with youth, families, treatment teams, and community partners.

- Lead Child and Family Team (CFT) meetings and help develop and review care plans.

- Work with the treatment team to coordinate services and maintain required documentation.

- Visit youth and families at home, school, in the office, and in community settings.

- Provide support and activities that help youth and families build strengths and achieve their goals.

- Provide crisis support and participate in on-call duties as required.

- Maintain accurate, timely, and confidential records in compliance with HIPAA requirements.

- Meet billing, documentation, and productivity expectations.

- Communicate effectively and maintain professional relationships with families, colleagues, and community partners.

- Provide culturally responsive services and participate in ongoing training and professional development.

Minimum Qualifications:

- Possess a masters degree from an accredited university or college with course of work in social work, psychology, and counseling or a closely related field.

- Two (2) years full-time experience in providing mental health services/social services case management or mental health counseling; services must be provided in mental health, community-based, or probation setting.

(OR)

- Possess a bachelors degree from an accredited university or college with course of work in social work, psychology, and counseling or a closely related field.

- Four (4) years full-time experience in providing mental health services/social services case management or mental health counseling; services must be provided in mental health, community-based, or probation setting.

(OR)

- Possess an associates degree from an accredited university or college with major course work in social work, psychology, and counseling or a closely related field.

- A minimum of six (6) years full-time experience in providing mental health services/social services, case management or mental health counseling; services must be provided in mental health, community-based, or probation setting.

Please note: This position does not provide supervision for candidates that are looking to receive their BBS Registration/Licensure.

Preferred skills and abilities

- Strong communication, organization, and care coordination skills.

- Ability to build positive relationships with youth, families, and community partners.

- Ability to use a strength-based, family-centered approach.

- Strong time management and organizational skills, including the ability to meet deadlines.

- Ability to work collaboratively with a multidisciplinary team.

- Sound judgment and the ability to respond to crises and changing needs.

- Proficiency in Microsoft Office and electronic documentation systems.

- Commitment to cultural awareness, confidentiality, ethical practices, and professional growth.

Benefits:

- Medical, dental, vision

- Flexible Spending Account (FSA)

- Life insurance

- Short- and long-term disability insurance

- 403(b) retirement plan

- Employee Assistance Plan (EAP)