Quality Assurance & Testing Consultant

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Regular or Temporary:
Regular

Language Fluency:  English (Required)

Work Shift:
1st shift (United States of America)
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Please review the following job description:

Independently tests applications, system products, technology changes, and enterprise deployments to ensure they meet defined quality, compatibility, performance, and reliability standards. Develops and executes comprehensive testing strategies across Windows and macOS endpoint environments. Collaborate with engineering and technology teams to identify defects, validate system functionality and end-user experience, and drive improvements in testing practices to support the delivery of reliable, high-performing technology solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

- Independently designs test plans and testing strategies to validate enterprise application, endpoint, infrastructure, and deployment changes for functionality, compatibility, performance, and compliance with technical specifications.
- Conducts testing to identify defects, compatibility issues, performance degradation, and end-user experience impacts and ensure adherence to established quality standards.
- Collaborates closely with engineering, application, deployment, and platform teams to identify issues and recommend quality and deployment-readiness improvements.
- Documents and communicates test results clearly to stakeholders and tracks issues through to resolution.
- Supports the delivery of reliable and scalable technology solutions by validating deployment readiness, compatibility, performance, and quality objectives aligned with organizational goals.
- Participates in the review and enhancement of testing, validation, and quality assurance processes and methodologies..
- Utilizes specialized knowledge of testing, automation, performance monitoring, and end-user experience tools and techniques to improve testing effectiveness and repeatability.
- Provides guidance and mentorship to lower-level technical contributors in testing activities.
- Ensures compliance with regulatory and organizational quality standards.
- Contributes to continuous improvement and test automation initiatives within the quality assurance and testing function.
- Performs deployment-readiness and regression testing across supported Windows and macOS environments to identify functional, compatibility, performance, and end-user experience impacts before broad production deployment.
- undefined

Qualifications
Required Qualifications
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Bachelor’s degree or equivalent education, training, and work-related experience in quality assurance, software testing, or related technical field.
- Minimum of 5 years of experience in quality assurance or software testing roles.
- Proficiency with testing methodologies, tools, and defect tracking systems.

Preferred Qualifications

- Professional certifications such as ISTQB, CSTE, or equivalent.
- Experience with automated testing tools, scripting, and testing frameworks.
- Experience with Windows and macOS enterprise endpoint environments, application deployments, operating system updates, and patch validation.
- Experience with performance, system resource, and end-user experience monitoring and analysis.
- Familiarity with Agile, DevOps, and enterprise technology deployment practices.
- Experience working in large-scale enterprise technology environments involving endpoint management, application delivery, infrastructure, or platform services.
- Advanced training or education in software quality assurance, information technology, systems engineering, or related technical disciplines.
- Experience troubleshooting endpoint, application, deployment, and performance issues using system logs, monitoring data, and testing results.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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