About this role
The Parking Attendant / Ambassador / Cashier provides professional customer service while supporting the safe, efficient, and accurate operation of the Beverly Hills Medical Garage. This position combines customer assistance, traffic and parking support, cashier duties, and general oversight of the garage.
Key Responsibilities
- Greet customers, patients, visitors, and tenants professionally and courteously.
- Assist customers as they enter and exit the garage.
- Provide directions and parking information.
- Assist customers with parking ticket issues, payments, validations, or access.
- Perform cashier duties and accurately process parking transactions.
- Maintain accountability for cash, tickets, validations, and other assigned revenue-control items.
- Assist with daily cashier reconciliation and promptly report discrepancies to management.
- Monitor parking areas and report unauthorized parking, safety concerns, equipment problems, or suspicious activity.
- Help maintain orderly vehicle and pedestrian traffic within the garage.
- Assist with parking equipment and customer service issues as trained.
- Maintain a clean and professional cashier booth/work area.
- Communicate equipment, maintenance, security, or operational issues to management.
- Follow PCI policies, site procedures, revenue-control requirements, and safety standards.
- Complete other parking-related duties assigned by the Parking Manager or District Manager.
Qualifications
Required Qualifications
- Strong customer service and communication skills.
- Professional appearance and attitude.
- Dependable and punctual.
- Ability to handle cash and reconcile basic transactions accurately.
- Comfortable working directly with customers in a busy medical parking environment.
- Ability to stand and walk for extended periods.
- Ability to work independently and as part of a team.
- Previous parking, cashier, hospitality, valet, security, or customer-service experience preferred.
- Basic computer and parking-equipment experience preferred.
- Flexible availability, including evenings, weekends, and holidays when required.