About this role
At Northbay Health, the Radiologic Technologist I Urgent Care works under the supervision of the Urgent Care Supervisor or Area Manager, with oversight from Solano Diagnostics Imaging Leadership. This position performs general radiographic studies in accordance with established quality assurance criteria. Responsibilities include producing radiographic images, organizing studies, completing required documentation and charge entry, and ensuring patient safety and well-being during examinations. The Rad Tech I Urgent Care assists and instructs patients throughout the examination process, performs equipment cleaning and inspection, reports equipment malfunctions, and supports clerical functions as assigned. During periods when radiologic studies are not being performed, the incumbent functions as a Patient Services Representative, performing front office duties including reception, registration, appointment scheduling, insurance verification, and medical records management.
Primary Job Duties
- Performs radiographic examinations in accordance with established protocols.
- Assists and instructs patients before and during examinations.
- Evaluates each study to ensure compliance with required quality standards.
- Ensures patient safety and well-being throughout examinations.
- Inspects and cleans equipment prior to use.
- Reports equipment failures and malfunctions to the supervisor.
- Reports patient complaints, discrepancies, and drug reactions in accordance with quality assurance policies.
- Produces images, burns CDs, performs occasional film printing, organizes paperwork, and completes requisition documentation.
- Performs all duties of the Patient Services Representative role.
- Actively assists with front desk operations and other assigned clinic duties when radiology responsibilities are not required.
- Performs registration and charge entry functions.
- Gathers, updates, and verifies registration and insurance information and ensures accurate entry into the electronic medical record.
- Provides information regarding provider selection, insurance eligibility, copayments, share-of-cost obligations, and other financial responsibilities for services rendered.
- Obtains required patient signatures on applicable forms.
- Verifies and documents eligibility for all payers at the time of service.
- Reviews benefit plans with patients to determine applicable allowances and restrictions based on requested services.
- Researches and responds to inquiries related to claims, eligibility, and referrals.
- Collects copayments, deposits, and fees and reconciles payments at the end of each shift.
- Ensures the accuracy of demographic and insurance information in accordance with departmental policies, procedures, and service expectations.
- Performs other duties as assigned.
Education
- Graduate of a JRCERT-approved radiology program.
Licensure
- Current California Certified Radiologic Technologist (CRT) certification required.
- Current American Registry of Radiologic Technologists (ARRT) certification required.
- Current AHA or equivalent Basic Life Support (BLS) certification required.
Experience
- New graduates are eligible to apply.
- One year of experience in general radiology preferred.
Skills
- Basic clerical skills.
- Basic computer skills.
Standards of Performance
- Demonstrates performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality.
Physical Effort
- Attendance is an essential function of the job.
- The physical demands described are representative of those required to successfully perform the essential functions of the position.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to assist with moving patients while performing job duties.
Hours of Work
- Hours vary based on shift assignment and departmental needs.
- Weekend and evening work is required.