About this role
BioDot Inc. is recognized as a world leader in the supply of diagnostic manufacturing equipment, which frequently enables, inspires, and educates scientists to commercialize their ideas from R&D through to manufactured products. We are part of ATS Corporation, Life Sciences Group and our segment positively impacts the quality of lives of billions of people across the globe by providing automation of care products/solutions and services across healthcare and life sciences markets.
Job Description
The IT Systems Analyst is responsible for managing, documenting, and supporting company's local area network (LAN) and end user systems. Maintain corporate IT standards, internet and intranet systems while providing level 1-2 IT support to global staff. Reporting to HR at BioDot, this role will also take direction from ATS corporate IT leadership.
Essential Job Duties
- Support LAN network, assist corporate IT in supporting WAN connectivity, internet, and intranet systems.
- Install and configure hardware and software components.
- Set up new user accounts and profiles.
- Diagnose and resolve technical problems, including software installations, network configurations, and hardware malfunctions
- Assist global users experiencing issues with computer systems, software, and hardware, in person and remote.
- Make recommendations for future upgrades.
- Maintain and monitor networks to ensure security and availability to users.
- Evaluate and modify system performance and efficiency.
- Maintain integrity of the network, server deployment, and security.
- Understand routing protocols and routing table configurations.
- Assign configuration of authentication and authorization of directory services.
- Maintain IT network facilities
- Maintain physical, virtual and cloud servers.
- Administer all IT hardware such as servers, computers, printers, routers, switches, firewalls, phones, software deployment, security updates and patches.
- Work closely with corporate IT staff to ensure standards for security and service are met.
- Other duties as assigned.
Qualifications
- Associate degree in IT/Computer Science, bachelor’s degree preferred.
- Minimum of two (2) years’ work-related experience as an IT professional with network management and user support.
- Expert in Windows Server management, virtual server environments (VMWare/Hyper-V), Active Directory, Microsoft Azure and 365 cloud environment, Group Policy Management,
- Strong understanding of networking protocols, DHCP, switches and routers.
- Strong security focus.
- Able to develop and lead training sessions.
- IT budgeting experience.
The salary range for this role is $80,000- $100,000 with eligiblity to participate a discretionary company bonus program of 3%-7% depending on individual and company performance factors.
Job Specifications
- The employee may be required to stand, walk, push, pull, reach overhead, and bend to the floor.
- Exert up to 50 pounds of force occasionally, and/or exert up to 10 pounds of force frequently.
- Visual acuity – Normal requirements for reading written instructions and computer screens.
- Hearing ability – Normal requirements for understanding verbal instructions.
- Working Conditions – The employee is subject to a normal office environment with occasional exposure to high noise levels and/or physical hazards when visiting the manufacturing floor.
- Capable of wearing appropriate related PPE for extended periods of time.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Join the Winning Team at BioDot, a great place to automate your future! Take your place among the best in the business, and grow your career with the Life Science BioDot division at ATS. We attract some of the most talented and motivated individuals from a range of fields, with our global offering and growth opportunities as we expand throughout the world. We want you to be a part of our TEAM!!!
Work in an environment where a passion for innovation is combined with an uncompromised commitment to quality.
Benefits BioDot offers:
Competitive compensation package
- Comprehensive benefits (including health, dental vision and employee assistance program)
- Employee Stock Purchase Plan
- Eligibility 401k with employer match
- Wellness reimbursement
- Paid time off
- Annual paid volunteer day off
- Professional growth opportunities
- And more!