About this role
Role Purpose
- Supports the customer facing organization by: Prepares quotations and contracts
- Supports the customer contact by preparing customer documents
- Provides customer information
Key activities
Supports the customer facing organization (Business Development (BD)/Business Customer (BC)/ Operations/CS/OCS Teams) by:
- Preparing quotations and bids
- Coordinating and negotiating with ACC/OCC on Product rates and VAS on service tariffs
- Providing customer information, supporting the identification and qualification of sales leads
- Supporting the customer contact by preparing documents as requested by customers within the prescribed timeline.
- Providing customers with other information within the prescribed timeline.
Skills / Qualifications
Qualifications
- Broad understanding of the global forwarding industry and the DGF business models
- Good working knowledge in the quotation activity (freight rates & charges, incoterms and shipment special requirements)
- Ability to handle multiple and hanging priorities
- Ability to work effectively, independently and in a team environment.
- Excellent verbal and written communication skills
- Excellent basic business & problem solving skills
- Experience with MS Office e.g. Word, Excel, Outlook; experience with quotation tools preferred