SVP, PB Digital Channels

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

Job Summary**

We are seeking a highly experienced and strategic Senior Vice President (SVP) for PB Digital Channels to lead the digital transformation and innovation for United Overseas Bank's (UOB) Private Bank (PB) division. This role will be responsible for defining and executing the digital strategy, enhancing client experience, and driving business growth through cutting-edge digital platforms and solutions.

Job Responsibilities**

* Develop and implement a comprehensive digital strategy for UOB Private Bank, aligning with the overall business objectives and market trends.
* Lead the end-to-end product lifecycle management for all Private Bank digital channels, including online banking, mobile applications, wealth management platforms, and client-facing tools.
* Identify and evaluate emerging technologies and digital solutions to enhance client engagement, operational efficiency, and competitive advantage.
* Collaborate closely with internal stakeholders, including Private Bank front office, technology, operations, marketing, and legal/compliance teams, to ensure seamless execution and delivery of digital initiatives.
* Drive user experience (UX) and user interface (UI) design excellence, ensuring intuitive, personalized, and secure digital experiences for affluent clients.
* Oversee the development, implementation, and ongoing optimization of digital marketing and communication strategies for Private Bank offerings.
* Manage budgets, resources, and project timelines effectively, ensuring successful delivery of digital projects within agreed parameters.
* Establish and monitor key performance indicators (KPIs) to track the effectiveness of digital channels and drive continuous improvement.
* Stay abreast of industry best practices, regulatory requirements, and competitive landscape in digital wealth management.
* Lead, mentor, and develop a high-performing team of digital professionals.

Job Qualifications**

* Bachelor's degree in Business, Finance, Computer Science, Engineering, or a related field; MBA or advanced degree preferred.
* Minimum of 12 years of progressive experience in digital product management, digital strategy, or digital transformation within the financial services industry, with at least 8 years in a leadership role focusing on private banking or wealth management.
* Proven track record of successfully launching and scaling digital platforms and solutions that enhance client experience and drive business growth.
* Deep understanding of the private banking landscape, including client needs, regulatory environment, and competitive dynamics.
* Strong knowledge of digital technologies, including mobile applications, AI/ML, data analytics, cloud computing, and cybersecurity.
* Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
* Demonstrated ability to think strategically, innovate, and execute complex digital initiatives.
* Experience with agile methodologies and a product-centric development approach.
* Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

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Additional Requirements

Develop (Competency), Engage (Competency), Execute (Competency), Strategise (Competency)

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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