About this role
Join a team where your expertise keeps advanced packaging equipment running at its best. You will travel worldwide, work directly with customers, and play a key role in machine installations, upgrades, maintenance, and troubleshooting. This is an exciting opportunity to combine technical know-how, customer interaction, and hands-on problem solving in a dynamic international environment. Every assignment offers new challenges, learning opportunities, and the chance to make a visible impact on customer success.
Your responsibilities
- Install, start up, service, and upgrade packaging equipment at customer sites worldwide, ensuring successful commissioning and performance
- Perform functional testing, preventive maintenance, and inspections to maximize equipment reliability and minimize downtime
- Diagnose and resolve electrical, automation, software, and mechanical issues, providing effective technical support to customers
- Collaborate closely with customers to manage punch lists, drive issue resolution, and ensure systems operate according to safety standards
- Document service activities, machine performance, and maintenance records to support continuous improvement and operational excellence
Expectations for you
- Technical diploma in Electrical Engineering, Electronics, Automation, or a related field
- Strong knowledge of electrical components and automation systems; mechanical skills are an advantage
- Ability to read and interpret technical drawings, schematics, and service documentation
- Fluency in Italian and English, both written and spoken. Additional languages are a plus
- Knowledge of packaging machinery is considered a strong advantage
- Willingness to travel globally for at least 140 days per year
To succeed in this role
Success in this position requires a strong customer-focused mindset, excellent problem-solving capabilities, and the ability to remain effective under pressure. You build trust through clear communication, work comfortably with international stakeholders, and take ownership of technical challenges until they are resolved. Previous field service experience is appreciated and will help you quickly adapt to the role.
We also expect you to align with Valmet’s Leadership Principles—practical behaviours that guide how we lead, collaborate, and succeed together:
- Take accountability – Act with ownership, set clear expectations, and follow through
- Lead with courage – Champion change, try bold ideas, and learn quickly
- Build on trust – Listen to understand, be open, and create psychological safety
- Collaborate for growth – Work across boundaries, value diverse perspectives, and focus on customer value
Additional information
Ready to take your technical expertise around the world? Submit your application through our careers site attaching your CV by 8 November.
Salary Range: €31,000–€42,000 gross annual salary (RAL), with classification at C1–C2 level, depending on experience and qualifications.
Employment Contract: Permanent employment under the Italian National Collective Labour Agreement (CCNL) for the Metalworking Industry and Plant Installation Sector (CNEL C011)
When everything works together
Valmet is where the best talent from a wide variety of backgrounds comes together. We work together with our customers throughout the entire lifecycle, delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of over 19,000 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow.
At Valmet, diversity of thought drives innovation. We are committed to a respectful and inclusive environment, where people can be themselves and are supported to contribute at their best. We welcome applicants from all backgrounds and make hiring decisions based on skills, experience, and potential, never on personal characteristics such as gender, gender identity, age, ethnicity, nationality, disability, neurodiversity, religion, sexual orientation, or political views.
Join the team – and lead the way with us!
www.valmet.com/careers