About this role
Customer Focus
- Commit to the highest standards of service through the creation of a customer friendly shopping environment
- Ensure daily and weekly visual notes are communicated to all store visual employees in order to ensure their highest degree of commitment and motivation for exceptional standards so as to positively impact on the level of customer service
- Never say “No” to customer
Merchandising
- Ensure training , implementation and maintenance of the required merchandising principles to all store staff and store VM including store management
- Develop and implement communication tools for stores through consultation with the concept VM manager, buying and marketing departments for added sales
- Supply all stores with clear direction and communication relating to the merchandising methodologies used i.e seasonal changes, latest releases and promotions on both a micro and macro level during EMT and weekly via email communication once a week
- Innovate and adapt relevant merchandising principles to comply with the changing needs of the business concept
Display
- Ensure the implementation and maintenance of the required display principles in all stores responsible for at all times
- Supply all visual merchandisers with a clear directive regarding the dressing of windows in store displays when receiving the latest releases and promotional merchandise
- Revise current and future window display techniques
People Management
- Identification of future store staff to visual merchandisers, training and development of visual merchandising staff ongoing
- Develop, implement and present required visual training material
- Create an environment conducive to development and learning
- Uphold company policies and procedures.
General
- Support new initiatives and share best practices in line with Concept and Business plan
- Participate in Model stores, new and revamp store openings
- Presentable
- Team Player
- Positive attitude
- Flexibility in approach
- Post Graduation