Senior Specialist Customer Service

We Are Teva

We are looking for qualified and motivated candidate for the role of Senior Specialist Customer Service , based in Sofia.

How You’ll Spend Your Day

- Creation and Maintenance of Master data
- Acting as a commercial intermediary between Teva sites and Internal and External customers regionally and globally
- Collaboration with all international teams, sites and markets in order to provide solution for any occurred problems
- Managing the end to end execution from order placement till delivery and ensures best practice in Logistics and Inventory monitoring processes
- Managing customer service issues and facilitating discussions for resolution
- Performing management reporting
- Participation in/Leading Projects and workshops
- Training new colleagues when needed

Your Skills and Experience

- Dynamic and challenging work environment in one of the world leading pharmaceutical company and the biggest pharmaceutical company in Bulgaria
- Competitive remuneration bound with performance
- Additional healthcare insurance
- Transportation allowance and other flexible benefits
- Flexible working hours and option to work from home as per the company policy
- Opportunity for development

## How We’ll Take Care of You
At Teva, better health starts from within, and that includes you. From day one, you’ll be supported with benefits designed to help you thrive in and out of work. This includes generous annual leave, reward plans, flexible working schedules (dependent on role), access to tailored health support, and meaningful ways to give back to the community.  When it comes to your career, you’ll be encouraged to explore, evolve, and shape your path. Twist, our one-stop shop for career development platform, gives you access to a wide range of possibilities, from learning programs and short-term projects to opportunities for internal growth. Here, you’ll be part of a culture that empowers you to reach your goals and prioritize your wellbeing every step of the way. 
## Already Working @Teva?
Make sure to apply through our internal career site on Twist—your one-stop shop for career development
## Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.