About this role
Role Purpose
We are looking for an experienced Accounts Receivable Analyst to support end-to-end Accounts Receivable (AR) operations while ensuring compliance with Allianz Partners standards, financial controls, and service level agreements.
In this role, you will be responsible for invoice management, cash application, customer reconciliations, collections, ageing analysis, period-end activities, and reporting. You will collaborate closely with internal stakeholders and customers to ensure timely collections, accurate accounting records, and continuous process improvement.
As part of Allianz Partners' digital transformation journey, you will also leverage technology, automation, and AI-enabled tools to improve operational efficiency, data quality, reporting insights, and customer experience.
Key Responsibilities
Accounts Receivable Operations
- Ensure timely and accurate issuance of customer invoices, statements, and sales reports.
- Monitor customer accounts and proactively follow up on outstanding payments.
- Allocate and reconcile incoming customer payments, ensuring prompt resolution of unmatched or unallocated cash.
- Process customer refunds, credit notes, and account adjustments in accordance with established procedures.
- Perform regular customer account reconciliations and investigate discrepancies.
- Prepare and analyze accounts receivable ageing reports, identifying collection risks and recommending actions.
- Support intercompany receivable management and debt collection activities.
- Maintain accurate accounting records and ensure compliance with internal controls and financial policies.
Reporting & Month-End Activities
- Support month-end and period-end closing activities.
- Prepare recurring AR reports, reconciliations, and management information as required.
- Assist in identifying trends, risks, and opportunities through analysis of receivables and collection performance.
Stakeholder Management
- Build and maintain effective working relationships with internal business units, customers, and external stakeholders.
- Manage shared mailboxes and customer queries within agreed service levels.
- Collaborate with cross-functional teams to resolve outstanding items and improve cash collection performance.
- Deliver a high standard of customer service while maintaining professional communication.
Process Improvement & AI Readiness
- Contribute to process improvement, standardization, and automation initiatives across Finance Operations.
- Utilize digital and AI-enabled tools to enhance reporting accuracy, workflow efficiency, and decision-making.
- Support data quality initiatives and help identify opportunities for operational excellence.
- Actively share knowledge, best practices, and process improvements within the team.
Team & Additional Responsibilities
- Work collaboratively to achieve team objectives, KPIs, and service delivery targets.
- Support and mentor junior team members when required.
- Undertake ad-hoc activities and special projects aligned to business needs.
---
What You Bring
Qualifications
- Bachelor's degree in Commerce, Accounting, Finance, or a related discipline (B.Com/M.Com preferred).
- Professional accounting qualifications or certifications will be an advantage.
Experience
- 3-6 years of experience in Accounts Receivable, Credit Control, Collections, or Finance Operations.
- Experience working within a shared services, global business services, or multinational environment is preferred.
- Prior experience within the insurance or financial services industry is advantageous.
- Hands-on experience using ERP and finance systems; SAP experience is highly desirable.
Technical Skills
- Strong understanding of Accounts Receivable processes, customer reconciliations, collections, and cash application.
- Intermediate to advanced Microsoft Excel skills, including data analysis and reporting.
- Experience working with general ledger systems and financial reporting tools.
- Familiarity with automation, reporting technologies, and AI-powered productivity tools is an advantage.
Soft Skills
- Strong analytical and problem-solving capabilities.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong stakeholder management and relationship-building skills.
- Ability to work independently while contributing effectively within a team environment.
- Continuous improvement mindset with a focus on quality and operational excellence.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us . Let's care for tomorrow.