Sr Business Analyst

Unlock New Career Horizons with SA Technologies
Inc.

We're Hiring: Sr Business Analyst in
Pune

At SA Technologies Inc., we believe in turning career
aspirations into reality. As an NSE Listed company ,
recognized as a CMMI Level 5 organization , a Great Place
to Work Certified company , and one of the Best Places for
Women , we are committed to creating a workplace that is
inclusive, excellent, and supportive

Job
Description:

Key Responsibilities

Business Analysis & Requirements
Management

- Elicit, analyze, document, and validate business and functional
requirements.
- Facilitate stakeholder interviews, workshops, and discovery
sessions.
- Translate business objectives into user stories, acceptance
criteria, workflows, and process documentation.
- Create and maintain requirements documentation, user journey
maps, process flows, and business rules.
- Ensure requirements are clearly understood by development and
QA teams.

Agile Product Delivery

- Participate in Scrum ceremonies including backlog refinement,
sprint planning, reviews, and retrospectives.
- Collaborate with Product Managers to prioritize and maintain
the product backlog.
- Work with development teams to clarify requirements and remove
delivery ambiguities.
- Support release planning and go-live activities.
- Assist in identifying risks, dependencies, and delivery
impacts.

Digital Platform & eCommerce Support

- Analyze website and digital platform enhancements,
integrations, and operational improvements.
- Support initiatives involving CMS, content management, search,
personalization, analytics, APIs, and customer experience optimization.
- Partner with business and technical teams to improve digital
customer journeys.
- Assist with production issue analysis, root cause
investigations, and continuous improvement opportunities.
- Contribute to requirements for eCommerce capabilities including
product discovery, checkout, order management, promotions, customer
accounts, and analytics.

Testing & Validation

- Support User Acceptance Testing (UAT) planning and execution.
- Review test scenarios and ensure business requirements are
fully validated.
- Verify delivered solutions meet business expectations and
acceptance criteria.
Required Qualifications

- Bachelor's degree in Business, Information Technology,
Information Systems, Engineering, or related field.
- 3-5+ years of Business Analyst experience supporting digital
products, web applications, or enterprise platforms.
- Experience working within Agile/Scrum delivery teams.
- Strong experience writing:
- User Stories
- Acceptance Criteria
- Functional Requirements
- Process Flows
- Business Requirements Documentation (BRDs)

- Experience facilitating stakeholder workshops and requirements
gathering sessions.
- Strong communication and relationship management skills.
- Experience using Jira, Confluence, Azure DevOps, or similar
Agile tools.

Preferred Qualifications

- Experience supporting eCommerce platforms (B2C or B2B).
- Understanding of digital platforms such as CMS (AEM,
Contentful), search (Lucidworks), Commerce (Commerce tools) and front end
(React/nextjs).
- Familiarity with APIs, system integrations, and web
technologies.
- Experience with Adobe Analytics, Google Analytics, Power BI, or
similar analytics solutions.
- Exposure to UX design processes, journey mapping, and digital
customer experience optimization.
- Experience working with globally distributed teams.

Have queries? We’re here to assist you! Chat live with our recruiter or connect with the job owner directly:

Email: [email protected]

Embark on a rewarding journey together with us! At
SA Technologies Inc., your journey begins with a friendly
technical assessment, providing a stage to highlight your unique
skills.