About this role
Work for an employer who loves you back!
Cornerstone Care, a Federally Qualified Health Center (FQHC), with locations throughout Southwestern Pa., is seeking a Vision Receptionist to join our team.
Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved."
Cornerstone Care has a long history of serving patients in our region and with over 24 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference.
We are the best family care center across Southwestern PA and Northern WV for affordable healthcare.
Cornerstone Care is seeking a Vision Receptionist for our Uniontown Office to answer incoming calls, perform efficient and accurate processing of patient visits, including insurance verification, registration, scheduling, payments and checkout while maintaining positive patient/visitor relations. They will also assist the doctor with patient intake, pre-screening, and fittings for frames and contact lenses.
ESSENTIAL DUTIES
Communicates effectively with a broad range of patients, community and organizational members. Must be highly organized and able to multi-task as necessary.
RESPONSIBILITES
Answer Phones and Schedule Appointments
Check Patients In and Out
Check Insurance Eligibility (figure out copays for glasses and contacts)
Collect All Patient Information
Assist Patients with Contact Fittings and Frame and Lens selections
Measure for Lenses
Collect Copayments
Enter Lab Orders into NextGen Optical Management (making adjustments in billing for any discounts the insurance company allows for)
Prepare Frames for Shipment to Lab
Deliver Packages to the Post Office
Enter Claims for Frames and Lenses on Insurance Portals
Receive Completed Lab Orders from the Lab and Notify Patients
Enter all Glasses into Optical Management when Received from other Offices
Dispense Glasses to Patients and Make Frame Adjustments as Necessary for perfect fit, Note Dispense into EPM and Optical Management
Repair Patient Glasses when Possible (screws, nose pads, adjust temples)
Keep Frame Boards Stocked
Sanitize Frames after Patient Use
Contact Vendors for Replacement Frames
Order Contact Lenses
Assure all Charges are Entered Correctly
Run and Reconcile Daily Reports
Balance Cash Box Daily and Make Deposits Weekly
Make Daily Confirmation Calls to Patients
Scan all Patient Documents into Patient Charts
Submit multiple insurances on the insurance websites for quicker payment.
Manipulate the payment into the Nextgen system.
Correct billing issues within the Nextgen system as directed by billing.
Contacting the Labs to verify and correct issues.
Work Directly with Billing Department to correct any billing issues
MINIMUM REQUIREMENTS:
High School Graduate or equivalent with related training or commensurate experience. Strong communications skills. Ability to work in settings independent of immediate supervision. Proficiency in office computing and information management technology. Ability to accurately record data. Ability to rapidly assimilate and effectively disseminate information.
Qualifications
Cornerstone Care is a Non-Profit, Federally Qualified Health Center with 14 locations and a mobile unit, serving communities throughout Southwestern Pennsylvania, and Northern West Virginia. Our mission is to improve the health of our patients and all the residents of the communities we serve, with special concern for the medically underserved and low-income populations.
Cornerstone Care offers: Medical insurance, dental and vision coverage, life insurance, long-term disability insurance, 403 B retirement, flexible spending accounts for medical and dependent care, credit union, and a variety of additional voluntary benefits as well as a generous time off package.
Cornerstone Care, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability, sexual orientation, gender identity and expression.