Investor Services Specialist

Exciting opportunity for a client services professional to join a rapidly growing fund accounting firm. The Investor Services Specialist plays a key role in client engagement, building client relationships and working with engagement teams to provide an excellent experience for our clients and their investors.

Responsibilities:

- Respond to client and investor requests including but not limited to:

Granting access to the investor portal

- Updating investor information

- Assisting with new investor onboarding

- Financial information questions

- Assist with completing audit documents

- Assist with ad-hoc projects such as:

Financial and Tax reporting

- Capital call and distribution tracking

- Wire preparation

- Compile and organize investor CRM information with updated and accurate client information

- Communicate and provide information to the technology team to set up client portals

- Run Anti-Money Laundering (AML) reports and update AML database as needed

- Provide general administrative support to the engagement team and Onboarding team by generating reports, gathering, and providing information, updating systems and other administrative needs

- Assist in financial reporting, tax preparation, audit preparations and other fund administration activities.

- Engage in project management of team deadlines, client requests and other ongoing projects and tasks.

- Responsibly secure and handle sensitive financial and personal datea

- Maintain dialogue and build relationships with client personnel and investors (LPs)

Qualifications and Experience:

- Bachelor’s Degree required

- Experience in a client-oriented office environment, preferably in a related industry

- Proficiency in Microsoft Office applications, particularly Excel and Outlook

- Detail-oriented, conscientious, and energetic self-starter with ability to think creatively

- Demonstrated ability to work as part of a team and a willingness to take on any task, no matter how small

- Proven ability to manage competing priorities and deadlines

- Ability to effectively communicate to team members

- Excellent interpersonal communication skills and ability to interact with senior personnel across the firm

Benefits:

- Comprehensive medical, dental, vision coverage, along with life insurance, Health Savings Account and Flexible Spending Account options

- Comprehensive disability/maternity and paternity plans

- 401K

- Flexible Vacation Plan

- Sick Time Accrual Plan

- Standard holidays along with year-end office closure

- A flexible work environment for all employees

Compensation Ranges Annually (varies by city):

- Bay Area: $65,000 - $70,000

- Portland: $52,000-62,000

- Seattle: $52,000-62,000

*Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.

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