Enrollment Processor/Administrative Assistant

Are you interested in building a career that makes a difference and creates a legacy? Parker University, the fourth-fastest growing college in Texas and the fastest-growing college in Dallas, is currently searching for an Enrollment Processor/Administrative Assistant to join our rapidly expanding team! We are seeking individuals who desire to use their unique skills to innovate and make an impact.

The Enrollment Processor/Administrative Assistant Provides administrative and operational support to the Admissions and External Affairs offices. Serves as a primary point of contact for visitors and prospective students, maintain accurate admissions inquiry and high school databases, organize student academic and financial aid files, and audit documentation for accuracy and compliance.

WHAT YOU WILL BE DOING:

Responsibilities include, but are not limited to:

Admissions Office Support and Customer Service

- Staff the Admissions Office front desk and provide professional, courteous service to applicants, prospective students, and visitors.

- Answer incoming telephone calls, direct callers to the appropriate personnel, and accurately record complete and detailed messages.

- Provide genal information regarding admissions procedures, requirements, and services to prospective students and applicants.

- Support External Affairs initiatives and departmental administrative processes as needed.

Data Entry and Database Management

- Accurately enter and maintain admissions-related information in the Admissions database in accordance with established policies and procedures.

- Enter daily inquiry card information into the lead-tracking system and ensure that all inquiries are recorded in a timely manner.

- Enter applicant information into the Admissions database according to established guidelines and procedures.

- Update student and applicant contact information, including names, mailing addresses, and telephone numbers, ensuring the accuracy of all electronic records.

- Review database records to identify and prevent duplicate entries and maintain data integrity.

Records Management and Transcript Processing

- Maintain accurate, organized, and up-to-date academic records in compliance with applicable state and federal regulations and accreditation standards.

- Assist with receiving, reviewing, and processing incoming high school and college transcripts.

- Assist with preparing documentation required for the start of classes.

- Ensure student records and documentation are properly maintained, filed, and readily accessible.

Administrative and Mail Processing

- Process incoming and outgoing departmental mail in accordance with established procedures.

- Prepare informational packets, admissions materials, and other documents for mailing and distribution.

- Complete assigned daily responsibilities consistently and ensure additional tasks are completed accurately and within established deadlines.

Campus Tours and Event Coordination

- Schedule campus tours for prospective students and coordinate hotel accommodations when necessary.

- Communicate with tour guides to confirm scheduling and ensure their timely arrival for scheduled tours.

- Assist with the planning and coordination of Parker Power Weekend and Parker Preview Day events held during the spring, summer, and fall, including working on Saturdays as required.

- Coordinate attendees and guest reservations, arrange hotel accommodations when needed, and assist with event registration and check-in activities.

- Provide logistical and administrative support to ensure events operate efficiently and provide a positive experience for prospective students and guests.

Professional Standards and Departmental Compliance

- Adhere to all departmental policies, procedures, and professional standards.

- Comply with departmental dress codes and appearance requirements, which take precedence over general campus-wide dress code policies.

WHAT YOU WILL NEED:

EDUCATION/EXPERTISE:

- High School Diploma required; Associates degree preferred.

- General office experience including multi-line phones.

- Proficient with MS Office 2010.

- Experience with Jenzabar and/or Salesforce, preferred.

JOB REQUIREMENTS/SKILLS/ETC:

- Excellent interpersonal, communication, and customer service skills.

- Professional telephone etiquette and a friendly, positive demeanor.

- Ability to respond patiently and effectively to questions and routine inquiries.

- Strong organizational skills and attention to detail.

- Ability to maintain accurate records and handle documentation responsibly.

- Ability to work independently with minimal supervision.

- Ability to manage multiple tasks efficiently while maintaining accuracy and professionalism.

- Consistent attendance, punctuality, and reliability.

- Professional appearance and demeanor.

PHYSICAL REQUIREMENTS:

- Visual acuity to use a keyboard and view a computer terminal. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp.

- May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand and walk.

- Ability to occasionally lift, carry and/or move light to medium weight up to twelve (12) pounds and/or exert up to twelve (12) pounds of force.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

WHY PARKER?

Founded in 1982 by Dr. James William Parker, Parker University has more than 1,800 students and 34 academic programs. Parker University proudly offers its famed Doctor of Chiropractic degree and Business and Technology and Health Sciences programs.

Parker University has been recognized as a Great College to Work For and one of the 25 Fastest-Growing Colleges in the U.S.

Parker University offers competitive salaries, generous benefits, and the opportunity to engage with our unique campus community.