Manager, ATS Learning Delivery – Moncton (6-month term)

Job Posting Title
Manager, ATS Learning Delivery – Moncton (6-month term)

Job Category
FIR Service Delivery

Language Requirements
English / Anglais

English is required / L'anglais est requis

Flexible Work Agreement Type
On site / Sur place

Posting End Date
2026-10-23

Job Grade
L2 Zone B

Pay Range
Commensurate with Experience / Selon l’expérience

Job Summary
The Manager, ATS Learning Delivery is the key leadership contact responsible for managing the implementation and delivery of all Air Traffic Services (ATS) Learning products and services within the Flight Information Regions (FIRs). The role is critical in ensuring all ATS professionals and Operations employees receive the training required for safe and effective service delivery. The role ensures that all training is delivered in accordance with applicable regulations and corporate policies, procedures and directives in order to support safe, reliable, compliant and efficient ATS Service Delivery.

The Manager serves as the primary link between the FIR management teams, ATS Learning, and other stakeholders to ensure continuity of service and evolution of NAV CANADA’s training programs and services. The role provides strategic consultation and planning services on a wide range of ATS Learning programs and services in the field including the development of the ATS Training plan, implementation of Air Navigation System (ANS) Technology products, ATS continuous learning and skill maintenance requirements, resource management, and project planning.

The Manager serves as a learning culture and business champion, change agent, and strategic partner to regional FIR employees and management. The role is responsible for advising regional management and employees on strategic and tactical training direction and ensures that the regional needs are reflected in the delivery ATS Leaning programs and services.

Job Description

What NAV CANADA offers you:

- Challenging, team-oriented work environment
- Competitive compensation and flexible benefits
- Defined benefit pension plan
- Opportunities for growth and development
- Flexible work arrangements
- Diverse and inclusive workforce

In this role you will:

- Lead a large, diverse team of represented employees by creating a positive and collaborative work environment.

- Be a motivational coach and mentor to other managers and peers.
- Ensure the teams provide effective and high-quality training to all learners within the system and that all employees have required competencies in order to comply with regulatory requirements.
- Work with stakeholders to address performance or behaviour that may require discipline.
- Develop and implement tactical and strategic plans to improve ATS Learning Delivery performance that are aligned with organizational and corporate strategies.
- Ensure that the delivery of all ATS Learning products and services align to regulatory standards, corporate policy, and approved procedures, guidelines, and directives.
- Establish and conduct regular management reviews of goals, objectives, and performance indicators for area of responsibility within ATS Learning.
- Identify and provide direction on the implementation of new programs and services to contribute to ATS Service Delivery improvements, including progress against corrective actions and technology enhancements.
- Work effectively and in a highly collaborative fashion with local FIR management, peers in other FIR’s, and national ATS Learning to deliver services, influence change, and build support for programs.
- Develop and maintain relationships with internal and external stakeholders including Transport Canada, FIR leaders, and union representatives.
- Review and manage the operational and budgetary plans, allocate and manage material, financial, and human resources to meet future business needs and priorities.

What you bring:

Education:

- Bachelor’s degree or equivalent experience.

Experience:

- At least 10 years of relevant experience in the industry with at least 5 years of related supervisory/management experience.
- Proven leadership experience in an operational environment managing diverse teams, both on-site and remote.
- Project and program management experience which includes organizing, planning, and executing large-scale projects from vision through implementation.

Knowledge and Abilities:

- Experience in various training and qualification methods; extensive knowledge of learning theory within an operational environment.
- General understanding of ATS standards, processes, and technology.
- Understanding and application of the Collective Agreements, HR policies, and LR policies.

How others describe you:

- Good judgement on time management and prioritization skills when multiple demands exist.
- Exceptional organizational skills.
- Excellent relationship management and performance management skills.
- Excellent interpersonal skills, with a focus on active listening.
- Effective oral, written, and communication skills.
- Proven analytical and problem-solving abilities.
- Exceptional stakeholder and customer service orientation.
- Presentation and public speaking skills for internal and external communications.
- Change leader, with the ability to influence/persuade/negotiate and demonstrate resilience.
- Proven coaching skills in various teams, including remote management.

Working Conditions:

- This position is on site and not eligible for a flexible work arrangement.
- Occasional travel required.

Behaviour Statement:

- All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Ethical Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.

We thank all applicants for their interest; only those selected for next steps will be contacted.

At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive or business critical in accordance with NAV CANADA’s Drug and Alcohol policy.